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Track a Asendia parcel

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Track a Asendia parcel
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Asendia parcel tracking

Asendia Management SAS is a joint venture of La Poste, the French government public postal service provider, and Swiss Post - the national postal service of Switzerland. The company caters to all international mail solutions such as dispatch and delivery, catalogs, press and small goods.

The company was founded in July 2012. Asendia has 32 offices in 200 countries and territories with 1,500 employees worldwide. The company has a presence in the United States, Austria, Belgium, Denmark, France, Germany, the Netherlands, Norway, Spain, Sweden, Switzerland, the United Kingdom, and some parts of Asia such as Singapore and Hong Kong.

Since its establishment in 2012, Asendia has acquired several assets such as eshopworld, a Dublin-based software company with expertise in e-commerce platforms and technologies; WNDirect and Globegistics which are both international parcel delivery companies. Asendia has also partnered with other industry leaders to increase international coverage. Two of its premium partners are An Post and Israel Post.

In 2020, the company recorded revenue of more than 1 billion euros. With its international presence and continuous growth, Asendia has positioned itself to become one of the worlds leading e-commerce companies.

How to track an Asendia parcel delivery

To track your Asendia packages, locate your tracking number by logging into your account. Once you have the tracking number, you can enter it on Ordertracker to get updates on your package delivery.

Some items will be handled by multiple carriers, in which case, you will have more than one tracking number. Be sure to use the secondary tracking number which will be provided by Asendia to still keep track of your shipment, once it has reached the country of destination.

International deliveries are handled by Asendia partners. Asendia works with international networks or carriers such as USPS and SwissPost. When tracking your package, be sure to check the tracking number on the carriers tracking page. You may also use shipment tracking websites such as Ordertracker.

Factors such as weather conditions and other acts of nature, traffic situation, accidents, customs-related issues, and the time it took your seller to prepare your orders will affect the timely delivery of your items.

Here are some Frequently Asked Questions related to shipping:

Are there items that I cannot ship through Asendia?

Some items cannot be delivered for legal and health reasons. Examples of items that cannot be admitted for delivery are illegal drugs, pirated goods, explosives, flammable goods, and live animals.

I will not be around during the delivery of my package.

Most delivery partners will make 2-3 attempts to deliver those packages, and leave a card on each delivery attempt. You will have the option to pick up your package at a local post office. Packages that are not delivered on the third attempt will be returned to the shipper.

Can I still change the delivery address of my package?

If the first delivery attempt fails, some delivery partners will notify you and give you options to change the delivery address, pick up your package at a local post office, or schedule a specific delivery time.

Asendia parcel delivery details

Asendias e-PAQ is a range of shipping service options for international packet and parcel delivery needs. The service offers four delivery options - e-PAQ standard, e-PAQ Plus, e-PAQ Select, and e-PAQ Elite. The costs for these services are not published.

e-PAQ standardFor packages of up to 2kgworldwide
e-PAQ PlusFor packages of up to 2kg with trackingworldwide
e-PAQ SelectFor packages of up to 30kg with trackingworldwide
e-PAQ EliteFor packages of up to 30kg, fast delivery of up 2-3 days for regionalworldwide

e-PAQ Standard and e-PAQ Plus deliveries cover over 200 countries and territories while Select and Lite are available to some selected destinations only.

Asendias international deliveries are handled by its partner networks such as USPS and SwissPost. International deliveries include tracking, customs clearance documentation, and other value-added services.

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