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Terms of Service

Last Updated: Sept 12th, 2020

1. Definitions

  • ("Ordertracker", "we", or "us") means: the owner of the ("Ordertracker.com domain name"), the ("Ordertracker.com website"), the ("Ordertracker software") and any related service, feature, content, and application
  • ("the Site") means: Ordertracker.com domain name and Ordertracker.com domain website
  • ("the Service") means: all the Ordertracker-related service, feature, content, and application

Please read these Terms of Use carefully before using the Service offered by Ordertracker. By using the Service in any way, you agree to all of the terms and conditions contained herein ("Terms of Use", "These Terms"), which also incorporate by this reference Ordertracker Privacy Policy and all other terms or policies that may be published from time to time on the Site. In addition, some portion of the Service may be subject to additional terms and conditions specified by Ordertracker. Your use of such services is subject to those additional terms and conditions, which are incorporated into these Terms of Use by this reference.

2. General conditions

The Service is not sold, but licensed, and we retain and reserve all rights not expressly granted in these Terms. VNA Digital Ltd owns Ordertracker rights, trademark, domain name, website and Service under the laws of any jurisdiction. We grant you a limited, non-exclusive, non-transferable, and non-assignable license to access the Service in accordance with your plan, to use this Service for delivery tracking purposes respecting applicable laws. In all cases, you agree to comply with all copyright and other intellectual property laws, including the copying, the retention, the reproduction, and the resale of tracking data. In all cases where personal data, as defined by the GDPR, are included in your tracked data, you agree to comply with GDPR. In addition, you agree to comply with the data protection laws within any applicable jurisdiction. You agree that we will not be responsible for legal liabilities of your use of the Service. You are solely responsible for all activity occurring with your account, and shall respect all applicable laws and regulations related to your use of the Service. It is up to you to judge whether or not the way you use Our Service is in accordance with the applicable laws. You warrant that you will use the Service in an ethical and legal way. We reserve the right to terminate the account of anyone wishing to use the Service for illegal purposes.

3. Usage limitations

  • you agree to not license, sell, rent, transfer, assign, distribute, commercially exploit, or make the Service available to any third party than the authorized ones of your internal business
  • you agree to not modify, adapt, or hack the Service or attempt to gain unauthorized access to the Service or related systems and networks
  • you agree to not use the Service in any unlawful way, including privacy violation or intellectual property and copyright infringement
  • you agree to not use the Service in any way that can disrupts its integrity or performance
  • you agree to not attempt to decipher, decompile, or reverse engineer the source code of the Service
  • you agree to not use the Service in any illegal or fraudulent business practice under the laws of the location where you reside

4. Intellectual property

The rights we grant you to use the Service under these terms do not convey any additional rights in any intellectual property right associated therewith. We own all rights, title, and interest in any code or other data generated for the Service. We may use the Service code, content, and all other data from the Service for development and training purposes. By using Ordertracker, we might ask you for permission to use your company's name and logo on our website and other marketing materials identifying you as one of our customers, and you are able to accept or refuse this invitation to be featured.

5. Billing and payments

We offer you different "Monthly subscription based" plans, which means that you will be charged on a monthly billed basis. Unless otherwise indicated, if you use the Service with a subscription based plan, all charges associated with your access to the Service will be billed to you in advance on each 1st of the month. All Ordertracker "Monthly based subscription" plans cannot contain overage fees. If your account balance is too low to cover your usage, an email will be sent to the email address linked to your account. If you don't credit your account, your access to the Service will be terminated.

6. Disclaimer and warranties

Our Service is provided on an "as is" and "as available" basis, without any warranty of any kind, and we expressly disclaim any and all warranties including, but not limited to, any implied warranties of merchantability, title, fitness for a particular purpose, and non-infringement.

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