How to track my CDEK package?
CDEK package tracking is easy with Ordertracker, all you have to do is to paste your tracking number in the above field to track a package or go to the track my package section. We provide you with the most powerful parcel tracking system for any post office. Ordertracker accepts any international tracking number, it is an universal tracking website to track a parcel on a global level such as "track my parcel" with accurate informations about your shipment.
CDEK tracking from USA, Canada and UK
CDEK courier ships to many countries around the world and you can track all packages that are sent through this courier on this site with just a few clicks. When a package is sent to you, the sender must provide you with a tracking number which will then be used on this site to know the status of your delivery and the location of your mail or package.
How long does it take to deliver Cdek ?
Cdek offers domestic deliveries throughout Russia and internationally. The company offers different delivery methods depending on the type of package and its destination. For domestic deliveries, exclusively offered in Russia, several solutions are offered:
- The service Blitz Express: for urgent deliveries within 24 hours in Russia, for parcels up to 5kg
- The main Super Express service: for fast and economical deliveries in Russia, made by land (road or train). The delivery time is estimated between 1 and 2 working days for individuals and professionals. Delivery can take place from one warehouse to another or from one pick-up point to another.
For deliveries to Russia, Belarus, Kazakhstan and Kyrgyzstan:
- The Parcel service offers economical delivery by land for individuals:
- For packages up to 12kg: different package formats are possible: Xs for packages up to 0.5kg, S for packages up to 2kg, M for packages up to 5kg and L for packages up to 12kg
- Packaging is included
- The delivery time is estimated from about 2 working days and varies depending on the destination
- The Light Express service offers delivery of light products for individuals and professionals:
- For packages up to 29 kg (documents or packages)
- The delivery time is estimated from 1 working day and varies depending on the destination
- Delivery is also possible to Armenia
- The possible delivery methods are:
- Door-to-door delivery: the package is picked up at home and delivered to the recipient
- Home delivery - pick-up point: the package is picked up at home and delivered to a pick-up point close to the recipient
- Delivery point of deposit - home: the sender drops off the package at the collection point and it is delivered to home
- Delivery from a collection point to a collection point: the sender drops off the package at the drop-off point and it is delivered to a pick-up point close to the recipient
- The Express Truck service offers delivery of heavy goods for individuals and professionals:
- For parcels from 30 kg, the delivery of which is urgent or perishable goods
- The delivery time is estimated from 1 working day in the same city or region, and from 1 to several working days to another country, it varies depending on the destination
- Delivery is also possible to Armenia
- The possible delivery methods are:
- Door-to-door delivery: the package is picked up at home and delivered to the recipient
- Home delivery - pick-up point: the package is picked up at home and delivered to a pick-up point close to the recipient
- Delivery point of deposit - home: the sender drops off the package at the collection point and it is delivered to home
- Delivery from a collection point to a collection point: the sender drops off the package at the drop-off point and it is delivered to a pick-up point close to the recipient
- The Super Express service offers a parcel delivery service for individuals and professionals:
- For packages up to 35 kg
- The delivery time is estimated from 1 working day and varies depending on the destination
- Delivery is provided the next day until 9am, 10am, 12pm, 2pm, 4pm or 6pm (depending on the destination) to Moscow, St. Petersburg, Novosibirsk and 200 other municipalities in Russia
- The main Express service offers parcel delivery for individuals and professionals:
- The delivery time is estimated at about 2 to 3 working days to more than 700 destinations
- Economical delivery is provided by land, rail and road.
- Delivery can take place from one collection point to another
- The Express Économique service offers parcel delivery for individuals and professionals:
- The delivery time is estimated from 5 working days and varies depending on the destination to more than 700 destinations
- Economical delivery is provided by land, rail and road
- Delivery can take place from one collection point to another
- Delivery is possible to Armenia
For international deliveries:
- The International Mail Service:
- For individuals, the service offers deliveries of products from Russia. All products transported must go through the customs clearance procedure. The possible delivery methods are:
- The "gift" service which provides for shipments between individuals of products for personal use
- The "return to the online shop" service, which provides for the return of goods, for personal use, from an individual to an online shop
- The "return of forgotten objects" service provides for shipments between individuals
- For professionals and online shops, the service offers deliveries of products from Russia. All products transported must go through the customs clearance procedure. The possible delivery methods are:
- The "samples to be tested" service, which provides for shipments between professionals
- The "gift service from professional partners" which provides for shipments between professionals
- The "sale of an online store" service provides for shipments between professionals and individuals for personal use
- The "commercial lot" service provides for shipments in the context of sales between professionals
- Le service Documents Express International:
- For individuals and professionals, the service offers product deliveries to and from Russia. All shipments must not exceed a weight of 5kg and excludes the following documents: passports, cards (bank, gifts, discount), advertising, souvenirs and other printed products, samples of materials (metal, glass, fabric, plastic... etc.).
Deliveries to Russia can be made at a pick-up point, there are 655 collection points in Moscow. To receive an order, identity documents are required:
- for individuals in Russia: a passport of a citizen of the Russian Federation; a military identity card of the Russian Federation; a temporary identity card of a citizen of the Russian Federation
- for the territories of the countries of the Eurasian Economic Union: for foreign nationals, an international passport and for citizens of the Eurasian Economic Union, an identity document
The ID Cdek service allows you to quickly receive packages without having to present an identity document. The registration to the service allows to receive packages via an identifier that acts as an electronic signature, the recipient is informed via an SMS code to be transmitted at the point of withdrawal. Cdek also offers deliveries from abroad, especially from American shops for individuals. The products are delivered to a warehouse Cdek in the United States and then transported to the customer, at the pick-up point closest to his home. The delivery time is estimated from about 7 working days with a possible tracking of the package 24 hours a day, 7 days a week. In case of delivery to the drop-off point, the package can be kept for up to 45 days.
How do I contact Cdek ?
The registered office of the company Cdek is based in Russia in Novosibirsk at the following address:
- Novosibirsk, Kryoshchekovskaya, 15, Building 5
Customer service can be reached by phone at the following number:
- +7(495)009-04-05
and by email to the following address:
- msk-fil@ Cdek .ru
The Cdek company also has offices in Moscow and Shanghai.
Information about Cdek deliveries
Cdek is a company founded by Vyacheslav Piksaev and Leonid Goldort, specializing in the express delivery of parcels and documents in Russia and internationally. The company was established in 2000 in Novosibirsk, Russia, to assist an e-commerce platform in the delivery of its products. The platform closed, however Cdek continued to offer delivery services, both national and international. Cdek offers deliveries to more than 34,000 municipalities in Russia, but also to 250 countries around the world, including the United States, Europe and Asia. The company has more than 1400 offices and a fleet of more than 5000 vehicles, deliveries are made by more than 6000 couriers. Cdek 's main sorting centers are located in Russia, Moscow, St. Petersburg, Yekaterinburg and Novosibirsk where its headquarters are located. The name Cdek is short for Delivery Service Express Courier. The company started on national express delivery by offering 24-hour transport services in the Siberian Federal District and then expanded its activity to other regions of Russia. Cdek opened an office in Kazakhstan in 2012, in 2014 in China and Belarus, in 2015 in Kyrgyzstan, and in 2016 in Armenia. Since 2018, the company has established itself in South Korea, the United States and the United Arab Emirates among others. Cdek is one of the leading courier services and logistics operator in Russia, with 14 offices abroad. The company offers express delivery services but also logistics products for collection, storage, and packaging. Cdek also offers a delivery service from e-commerce platforms abroad, customers can obtain products by sending them to Cdek warehouses based in 9 countries around the world and have them transported to their homes. Deliveries can be made from the United States, Germany, Italy, Thailand, Poland, Spain, the United Kingdom, Portugal, France, Turkey, Finland, and the United Arab Emirates.
The different tracking states Cdek
- EXPRESS ARRIVE A THE JOB CENTER
- HELD BY CUSTOMS
- ARRIVAL AT DELIVERY OFFICE
- TO BE CONNECTED
- EXPRESS OPERATION IS COMPLETE
- POSTING
- ARRIVAL AT INWARD OFFICE OF EXCHANGE
- ADDRESSEE NOT AVAILABLE, UNSUCCESSFUL DELIVERY
- DEPARTURE FROM INWARD OFFICE OF EXCHANGE
- UNSUCCESSFUL DELIVERY
- DEPARTURE FROM OUTWARD OFFICE OF EXCHANGE
- SHIPMENT INFORMATION RECEIVED
- PARCEL ARRIVED AT THE AIRPORT, TO BE DELIVERED