Cdiscount parcel tracking
Cdiscount is a French e-commerce website that sells electronics, home appliances, food products, household items, wellness products, beverages, furniture, and many others. The company has business operations in France, Belgium, Italy, Spain, and Luxemburg.
The company was founded in 1998 by Herve, Christopher, and Nicolas Charle. The company became a subsidiary of the Casino Group in February 2000. The Casino Group has since increased its participation in the capital and in 2011, bought Charles brothers shares to own 99.6% of the company. Cdiscount continued its international expansion, opening its business in Brazil in 2014 with the help of Cnova Brasil, the e-commcerce wing of the Casino Group.
Today the company is one of the leading e-commerce businesses in France with over 9 million customers, and 20 million unique site visits every month. Cdiscount has well over 2,000 employees. Its warehouses are located in Cestas, with a capacity equivalent to 5000,000m2.
Cdiscount is also actively promoting sustainable business by advocating for the recycling and reusing of returned or unsold products. The company also partners with Un Rien C'est Tout and Geev to help vulnerable or marginalized individuals, with 75,000 donations collected for the cause in 2019.
Cdiscount is headquartered in 20-126 Quai de Bacalan Bordeaux, 33000 France.
How to track a Cdiscount parcel delivery?
Once your order is processed, the seller will submit your package for delivery. Once the carrier receives your package, you will be receiving an email confirmation containing the details of the delivery. This information will also be available via the “My Account” section of your online account.
The Tracking number will vary based on the shipping provider. For example, the DHL tracking number looks like 1234567890; TNT will usually have a 9-digit number e.g. 928509985 or GD999999999WW. Once you have your tracking number, enter it on Ordertracker.
The delivery of your items can be affected by factors such as the time it took the seller to process your order; weather conditions and other acts of nature, traffic situations, and customs and clearance processing for international shipment. If you need to contact Cdiscount customer care, please check their official website.
Cdiscount parcel delivery details
Discount uses the services of several shipping companies or carriers to handle the delivery of your orders. For small packages, orders will be delivered by either Colissimo, Chronopost, DPD, TNT, and via professional seller delivery. Large products can be delivered express or standard with options to have them unpacked and installed, delivered just outside your house, or delivered directly from the supplier. International delivery is also supported.
If you wish for your items to be delivered to tour preferred to pick up points, here are the corresponding rates:
- Standard Delivery: Free for orders with a value of 25 euros
- Express Delivery: Free for orders with a value of 10 euros
Delivery-to-your-home is also available, particularly for large packages. This delivery is by appointment and the package will be left in the front house, or at the reception if you live in a building or apartment. You will be responsible for taking the package inside unpacking them. This is best for items that are at least 30kg, and with dimensions (l+w+h) of greater than 2 meters.
The charges for each delivery is dependent on the item purchased and the value of the items. For example, for a large package with a purchased value of 200 euros or less, the shipping cost will be 34.99 euros. To know more about the shipping charges for delivery to home shipping option, please check the official website.
Delivery-to-you service is also made via an appointment. Your items will be delivered and placed inside the room of your choice. This service does not include unpacking and installation. This is best for items that are at least 30kg, and with dimensions (l+w+h) of greater than 2 meters. Shipping cost can also vary depending on the items and purchase value. For example, a television that is worth 200 euros or less will be charged 29.99 delivery.
For delivery-and-installation at your place, the items will be placed inside the room of your choice, unpacked, and installed. However, there are specific restrictions as to what services are available. For instance, the installers are not allowed to do plumbing, electrical, or any carpentry works.
This service is best for items such as TV, and items that are at least 30kg, and with dimensions (l+w+h) of greater than 2 meters. Shipping costs can vary from 59.99 to 69.99 euros depending on the purchase value and destination.
Cdiscount also delivers outside of France. Here is some information on their international delivery:
- Deliver to the country of dispatch (standard): 1 to 3 days
- Deliver to the country of dispatch (bulk): 2 to 7 days
- Shipping within Europe (standard): 2 to 7 days
- Shipping within Europe (bulk): 3 to 10 days
- Shipping outside of Europe (standard): 10 to 20 days
- Shipping outside of Europe (bulk): 10 to 20 days