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Colissimo parcel tracking

Colissimo is the Parcel Delivery service of the French Post Office, La Poste. The delivery service includes both national and international deliveries within France. It is less expensive compared to Chronopost (another delivery service).

La Poste is one of the few government-provided services in France that gets a good rating from the public, thanks to its high quality of service. La Poste has enough post office counters in all of France including in most of the villages. In fact, France has one of the most number of post office boxes in the world.

The company was established on January 1, 1991. Since its establishment, it has diversified its activities to remain competitive. In 2000, it offered webmail services and created GePost, its logistics and parcel delivery wing. In 2001, it established an online banking service which was later named La Banque Postale in 2006.

The postal service has since taken steps to modernize its services and sorting facilities to better serve the public. Offices are now offering a range of services such as stamps, envelopes, packaging and card-making, mail-forwarding (both to France and internationally), collectible items (stamps, stamp books, service stamps, etc.), custom stamps, and online services such as scheduling for a postman to pick up parcels for deliveries within or outside of France.

Today, La Poste is the second-biggest provider of parcel delivery services in Europe with a market share of 15%. The company recorded a revenue of €25.983 million in 2019. As of 2018, the company has 251,219 employees across the world.

How to track a Colissimo parcel delivery?

To track your package, get your tracking number. This would have been sent to you by La Poste, otherwise check with the sender. The tracking number can have different formats. See below for sample tracking numbers:

1 digit + 1 letter + 11 digits8D00432154789
2 letters + 11 digitsCK00879241952
2 letters + 9 digits + 2 CC000000000FR
14 digits87000000000000
International shipments 15 digits or 14 digits + 1 letter12345678904588L

To track your shipment, you can enter your tracking number La Poste's website or you may use tracking services such as Ordertracker.

Factors such as weather conditions and other acts of nature, traffic situation, and customs clearance may affect the timely delivery of your packages. If you have issues with your deliveries, you may visit their help center online or call them at 3631 from 8:30 AM to 7:00 PM (Monday to Friday), and from 8:30 AM to 1:00 PM during Saturdays.

If you are calling outside of France, call +33 810 821 821 from 8:30 AM to 7:00 PM (Monday to Friday).

Colissimo parcel delivery details

The Colissimo service will deliver your package that is up to 30kg in weight, providing the sum of the length, width, and height does not exceed 1.5m, and the length is less than 1m. Colissimo can deliver your packages within 48 hours in France. For international deliveries (via Colis International), the estimated shipping time will be 4 to 9 days depending on the destination. Both services include tracking so you can keep track of the delivery of your items.

With Colissimo, you don't have to go to the post office in order to drop your parcel. Do it in the comfort of your home and the postman will pick up your parcel. To know more about this service, check the official website.

Below are the rates for sending parcels within France:

Up to 250g€4.95

Standard Colissimo deliveries within France do not require a signature upon delivery. If you need Proof of Delivery, you may send your parcel “Colissimo recommandé” which comes with an additional fee - €2.50 for parcels with an insurance value of €50; and €4.00 for deliveries with an insurance value of at least €200.

For international deliveries, here are the corresponding rates:

WeightZone AZone BZone C
Up to 500g€12.55€17.00€24.85

Zone A refers to countries within the European Union and Switzerland.

Zone B are countries within Europe but are not part of the European Union such as Tunisia, Morocco, Algeria, and Norway.

Zone C includes Africa, Canada, the United States, and the Middle East.

All packages bound for the United Kingdom, including those coming from the UK, would require a customs declaration. If you need more information about this policy, please check the official website. All international deliveries require a signature upon delivery and automatically comes with insurance so get compensated in case the package is lost or damaged.

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