How to track my Colissimo package?
Colissimo package tracking is easy with Ordertracker, all you have to do is to paste your tracking number in the above field to track a package or go to the track my package section. We provide you with the most powerful parcel tracking system for any post office. Ordertracker accepts any international tracking number, it is an universal tracking website to track a parcel on a global level such as "track my parcel" with accurate informations about your shipment.
Colissimo tracking from USA, Canada and UK
Colissimo courier ships to many countries around the world and you can track all packages that are sent through this courier on this site with just a few clicks. When a package is sent to you, the sender must provide you with a tracking number which will then be used on this site to know the status of your delivery and the location of your mail or package.
How long does it take to deliver Colissimo ?
Colissimo offers deliveries in France and abroad to more than 235 countries and regions around the world. The service offers end-to-end delivery solutions to many destinations. Colissimo is used by professionals and companies as well as by individuals.
In France, deliveries can be made either at home, from Monday to Saturday outside public holidays. In case of absence of the recipient, a notice of passage is deposited in the mailbox and allows either to request a new passage or to pick up the package later in a local post office. In this case, the withdrawal can be made on the same day (in large agglomerations) or the next day.
The package can also be delivered to a Pickup Station (formerly known as Cityssimo). These pick-up points are lockers available 24/7. If the dimensions of the package do not allow the deposit point, it is deposited in a post office or in a ColiPoste agency to be collected by the recipient.
Finally, there is a So Colissimo service that allows the recipient to choose to pick up his package in a partner local store.
There are several offers proposed by Colissimo depending on the destination of the package, the urgency of the shipment:
- Offer Colissimo Europe:
- Colissimo Europe: the delivery time is estimated at about 3 working days. It is a delivery service with several options, preferred for E-commerce to 30 European countries. This option is available for parcels up to 30kg for home deliveries and 20kg for deliveries to pick-up point. Delivery can be made either at home (with or without the option against signature) or at a pick-up point in 18 destinations: Germany, Poland, Austria, Denmark, Czech Republic, Spain, Finland, Hungary, Latvia, Lithuania, Netherlands, United Kingdom, Slovakia, Luxembourg, Slovenia, Sweden, Belgium. Tracking is provided on the LaPoste website in 6 different languages and on the websites of partner carriers in the countries where the parcels are sent.
- Colissimo Expert: the delivery time is estimated at about 3 working days. This option is available for packages up to 30kg. The service offers home delivery, with signature. Tracking is provided on the LaPoste website in 6 different languages and on the websites of partner carriers in the countries where the parcels are sent.
- Colissimo Retour: this is a simplified return service at the post office, in order to allow e-commerce consumers to be able to simplify the returns of their products. Delivery is made with signature. The service is available from 23 European countries and in more than 73,000 deposit agencies. Once the package has been received by the seller, a notification is sent to the person who respatriated the package.
- Tracking is provided on the LaPoste website in 6 different languages and on the websites of partner carriers in the countries where the parcels are sent. The estimated delivery times per destination country are as follows:
- to Germany: estimated delivery time of about 3 working days with Deutsche Post
- to Austria: estimated delivery time of approximately 3 working days with Austrian Post
- to Belgium: estimated delivery time of about 3 working days with Bpost
- to Bulgaria: estimated delivery time of about 5 working days with Bulgarian Post
- to Cyprus: estimated delivery time of about 5 working days with Cyprus Post
- to Croatia: estimated delivery time of about 4 working days with Hrvatska posta
- to Denmark: estimated delivery time of about 4 working days with Post Danmark A/S
- to Spain: estimated delivery time of about 4 working days (Spanish islands) with SEUR Correos
- to Estonia: estimated delivery time of about 6 working days with DPD Eesti Post
- to Finland: estimated delivery time of about 4 working days with Posti Corporation
- to Greece: estimated delivery time of approximately 5 working days with Hellenic Post SA (ELTA SA)
- to Hungary: estimated delivery time of about 5 working days with DPD Magyar Posta
- to Ireland: estimated delivery time of about 4 working days with DPD
- to Iceland: estimated delivery time of about 4 working days with Postur
- to Italy: estimated delivery time of about 3 working days with Poste Italiane - BRT
- to Latvia: estimated delivery time of about 6 working days with DPD
- to Lithuania: estimated delivery time of about 5 working days with DPD, Lietuvos Pastas
- to Luxembourg: delivery time estimated at about 3 working days with post Luxembourg, DPD
- to Malta: estimated delivery time of about 4 working days with Malta Post
- to Norway: estimated delivery time of about 6 working days with Posten Norge
- to the Netherlands: estimated delivery time of about 3 working days with DPD, PostNL
- to Poland: estimated delivery time of about 5 working days with DPD, Poczta Polska
- to Portugal: estimated delivery time of about 4 working days (mainland Portugal) and 5 days (Azores and Madeira) with Chronopost Portugal, CTT Expresso
- to the Czech Republic: estimated delivery time of about 4 working days with DPD, Czech Post
- to Romania: estimated delivery time of about 4 working days with Compania Nationala Posta Româna SA
- to the United Kingdom: estimated delivery time of about 3 working days with DPD, Royal Mail / Parcelforce
- to Slovakia: estimated delivery time of about 4 working days with DPD, Slovak Post
- to Slovenia: estimated delivery time of about 5 working days with DPD, Slovenia Post
- to Sweden: estimated delivery time of about 4 working days with PostNord
- to Switzerland: estimated delivery time of about 3 working days with Swiss Post
- Offer Colissimo Monde:
- Colissimo Monde: It is a preferred delivery solution for the e-commerce sector, in order to expand the activities around the world. The service is available to 235 international countries and territories. Delivery times are ensured to 40 destinations. This is a service for packages up to 30kg. Delivery is provided at home against signature.
- Colissimo Retour: this is a service that facilitates the return of packages to retailers. This solution is available from 24 countries (23 in Europe as well as Australia). Once the package has been received by the seller, a notification is sent to the person who shipped the package.
- Tracking is provided on the LaPoste website in 6 different languages and on the websites of partner carriers in the countries where the parcels are sent. The estimated delivery times in the recipient countries are as follows:
- to Russia: estimated delivery time of about 6 working days with Russia Post
- to Australia: estimated delivery time of about 5 working days with Australia Post
- to Canada: estimated delivery time of about 4 working days with Canada Post
- to China: estimated delivery time of about 4 working days with China Post Group
- to the United States: estimated delivery time of about 5 working days with United States Postal Service
- to Israel: estimated delivery time of about 6 working days with Israël Postal Company
- to Afghanistan: estimated delivery time of about 13 working days with Local Post
- to South Africa: estimated delivery time of about 6 working days with South Africa Post Office limited
- to Albania: estimated delivery time of about 6 working days with Posta Shqiptare, sh. a. Albania
- to Algeria: estimated delivery time of about 4 working days with Algérie Poste
- to Angola: estimated delivery time of about 7 working days with Empresa Nacional de Correios Angola
- to Anguilla: estimated delivery time of about 7 working days with Local Post
- to Antigua and Barbuda: estimated delivery time of approximately 7 working days with Antigua and Barbuda Postal Service
- to the Netherlands Antilles: estimated delivery time of about 7 working days with local post office
- to Saudi Arabia: estimated delivery time of about 5 working days with Saudi Post
- to Argentina: estimated delivery time of about 5 working days with Correo Argentino
- to Armenia: estimated delivery time of about 6 working days with Haypost CJSC Armenia
- to Aruba: estimated delivery time of about 6 working days with Post Aruba NV
- to Ascension: estimated delivery time of about 6 working days with Ascension Island Post Office
- to Azerbaijan: estimated delivery time of about 6 working days with Azerpost
- to the Bahamas: estimated delivery time of about 8 working days with Bahamas Postal Services
- to Bahrain: estimated delivery time of about 5 working days with Bahrain Post
- to Bangladesh: estimated delivery time of about 7 working days with Bangladesh Post Office
- to Barbados: estimated delivery time of about 6 working days Barbados Postal Service
- to Belize: estimated delivery time of about 7 working days with Belize Postal Service
- to Benin: estimated delivery time of about 6 working days with La Poste du Bénin
- to Bermuda: estimated delivery time of about 7 working days with The Bermuda Post Office
- to Bhutan: estimated delivery time of about 7 working days with Bhutan Postal Corporation LTD
- to Belarus: estimated delivery time of about 6 working days with Local Post
- to Burma: estimated delivery time of about 5 working days with Local Post
- to Bolivia: estimated delivery time of about 6 working days with Empresa de Correos de Bolivia (ECOBOL)
- to Bonaire, Saint-Eustache: estimated delivery time of about 6 working days with Flamingo Express Dutch Caribbean N. V
- to Bosnia and Herzegovina: estimated delivery time of about 5 working days with BH Post, Sarajevo
- to Botswana: estimated delivery time of about 7 working days with BotswanaPost
- to Brazil: estimated delivery time of about 5 working days with Correios Do Brasil
- to Brunei Darussalam: estimated delivery time of about 7 working days with Brunei Postal Services Department
- to Burkina Faso: delivery time estimated at about 5 working days with Local Post
- to Burundi: delivery time estimated at about 8 working days with Régie nationale des postes (RNP)
- to Cambodia: estimated delivery time of about 6 working days with Cambodia Post
- to Cameroon: estimated delivery time of about 6 working days with Direction des Postes Cameroon
- to Cape Verde: estimated delivery time of about 9 working days with Correios de Cabo Verde, S. A. R. L.
- to Chile: estimated delivery time of about 7 working days with Empresa Correos de Chile
- to Colombia: estimated delivery time of about 6 working days with local la Poste
- to the Comoros: estimated delivery time of about 7 working days with local la Poste
- to Congo: delivery time estimated at about 8 working days with the General Management of the Société des Postes
- to North Korea: estimated delivery time of about 9 working days with Local Post
- to South Korea: estimated delivery time of about 4 working days with Korea Post
- to Costa Rica: estimated delivery time of about 7 working days with Correos of Costa Rica S. Has
- to Côte d'Ivoire: estimated delivery time of about 5 working days with La Poste de Côte d'Ivoire
- to Cuba: estimated delivery time of about 7 working days with Empresa de Correos de Cuba
- to Curacao: estimated delivery time of about 6 working days with local la Poste
- to Djibouti: estimated delivery time of about 6 working days with La Poste de Djibouti SA
- to Dominica: estimated delivery time of about 6 working days with Dominica Postal Service
- to Egypt: estimated delivery time of about 5 working days with National Post Organization Egypt
- to the United Arab Emirates: estimated delivery time of about 6 working days with Emirates Post Group
- to Ecuador: estimated delivery time of about 7 working days with Correos del Ecuador
- to Eritrea: estimated delivery time of about 8 working days with Eritrean Postal Service
- to Ethiopia: estimated delivery time of about 6 working days with Ethiopian Postal Service
- to Fiji: estimated delivery time of about 7 working days with Local Post
- to Gabon: delivery time estimated at about 6 working days with Local Post
- to The Gambia: estimated delivery time of about 8 working days with Gambia Postal Services Corporation Gampost
- to Georgia: estimated delivery time of about 5 working days with Georgian Post Ltd
- to South Georgia and the South Sandwich Islands: estimated delivery time of about 5 working days with local la Poste
- to Ghana: estimated delivery time of about 5 working days with Ghana Post Company LTD
- to Gibraltar: estimated delivery time of about 4 working days with Royal Gibraltar Post Office
- to Granada: estimated delivery time of about 7 working days with Grenada Postal Corporation
- to Greenland: estimated delivery time of about 10 working days with local la Poste
- to Guam: estimated delivery time of about 7 working days with local la Poste
- to Guatemala: estimated delivery time of about 6 working days with Correos y Telégrafos Guatemala
- to Guernsey: estimated delivery time of about 5 working days with local la Poste
- to Guinea: estimated delivery time of about 8 working days with Guinean la Poste Office (OPG)
- to Equatorial Guinea: estimated delivery time of about 10 working days with Local Post
- to Guinea-Bissau: estimated delivery time of about 10 working days with local la Poste
- to Haiti: delivery time estimated at about 6 working days with Local Post
- to Honduras: estimated delivery time of about 6 working days with Empresa de Correos de Honduras (HONDUCOR)
- to Hong Kong: estimated delivery time of about 4 working days with Hong Kong Post
- to Ile Bouvet: estimated delivery time of about 10 working days with local la Poste
- to the Ise of Man: estimated delivery time of about 5 working days with local la Poste
- to Norfolk Island: estimated delivery time of approximately 7 working days with local la Poste
- to the Aland Islands: estimated delivery time of about 8 working days with Local Post
- to the Cayman Islands: estimated delivery time of about 7 working days with Cayman Islands Postal Service
- to the Canary Islands: estimated delivery time of about 6 working days with local la Poste
- to the Christmas Islands: estimated delivery time of about 10 working days with Local Post
- to the Cocos Islands (Keeling): estimated delivery time of about 10 working days with local la Poste
- to the Cook Islands: estimated delivery time of about 7 working days with local la Poste
- to the Faroe Islands: estimated delivery time of about 5 working days with local la Poste
- to the Heard and Mcdonald Islands: estimated delivery time of about 7 working days with local la Poste
- to the Falkland Islands (Falkland): estimated delivery time of about 8 working days with Local Post
- to the Northern Mariana Islands: estimated delivery time of about 6 working days with local la Poste
- to the Marshall Islands: estimated delivery time of about 6 working days with local la Poste
- to Solomon Islands: estimated delivery time of about 7 working days with Solomon Islands Postal Corporation
- to the Turks and Caicos Islands: estimated delivery time of about 7 working days with local la Poste
- to the British Virgin Islands: estimated delivery time of about 7 working days with local la Poste
- to U.S. Virgin Islands: estimated delivery time of approximately 6 business days with local la Poste
- to India: estimated delivery time of about 5 working days with Department of Posts (India)
- to Indonesia: estimated delivery time of about 7 working days with PT Pos Indonesia
- to Iran: estimated delivery time of about 6 working days with Post Company, Islamic Rep of Iran
- to Iraq: estimated delivery time of about 8 working days with Local Post
- to Jamaica: estimated delivery time of about 7 working days with Post and Telecommunications Department of Jamaica
- to Japan: estimated delivery time of about 4 working days with Japan Post
- to Jersey: estimated delivery time of about 5 working days with local la Poste
- to Jordan: estimated delivery time of about 5 working days with Jordan Post Company
- to Kazakhstan: estimated delivery time of about 7 working days with Joint-Stock Company "Kazpost"
- to Kenya: estimated delivery time of about 5 working days with Postal Corporation of Kenya
- to Kyrgyzstan: estimated delivery time of about 6 working days with State Enterprise "Kyrgyz Pochtasy"
- to Kiribati: estimated delivery time of about 7 working days with Postal Division, Kiribati
- to Kosovo: estimated delivery time of about 6 working days with local la Poste
- to Kuwait: estimated delivery time of about 5 working days with Department of Postal Affairs Kuwait
- to Laos: estimated delivery time of about 7 working days with local la Poste
- to Lesotho: estimated delivery time of about 7 working days with local la Poste
- to Lebanon: estimated delivery time of about 5 working days with Libanpost
- to Liberia: estimated delivery time of about 8 working days with Ministry of Posts Liberia
- to Libya: estimated delivery time of about 7 working days with Libya Post Company
- to Liechtenstein: estimated delivery time of about 4 working days with Liechtenstein Post Corp
- to Macau: estimated delivery time of about 7 working days with local la Poste
- to Macedonia: estimated delivery time of about 6 working days
- to Madagascar: estimated delivery time of about 6 working days with PAOSITRA MALAGASY, Madagascar
- to Malaysia: estimated delivery time of about 6 working days with Malaysia Post Limited
- to Malawi: estimated delivery time of about 10 working days with Local Post
- to the Maldives: estimated delivery time of about 7 working days with Maldives Post Limited
- to Mali: estimated delivery time of about 5 working days with La Poste du Mali
- to Morocco: estimated delivery time of about 5 working days with Chronopost
- to Mauritius: estimated delivery time of about 5 working days with Mauritius Post Limited
- to Mauritania: estimated delivery time of about 7 working days with local la Poste
- to Mexico: estimated delivery time of about 7 working days with Servico Postal Mexicano
- to Micronesia: estimated delivery time of about 6 working days with Local Post
- to Moldova: estimated delivery time of about 6 working days with State Enterprise Posta Moldovei
- to Mongolia: estimated delivery time of about 7 working days with Mongol Post
- to Montenegro: estimated delivery time of about 6 working days with Montenegro Post
- to Montserrat: estimated delivery time of about 7 working days with local la Poste
- to Mozambique: estimated delivery time of about 8 working days with Empresa Nacional dos Correios de Moçambique
- to Namibia: estimated delivery time of about 8 working days with local la Poste
- to Nauru: estimated delivery time of about 7 working days with Nauru Post Office
- to Nepal: estimated delivery time of about 6 working days with Postal Services Department, Nepal
- to Nicaragua: estimated delivery time of about 6 working days with Correos de Nicaragua
- to Nigeria: estimated delivery time of about 5 working days with local la Poste
- to Niue: estimated delivery time of about 7 working days with Local Post
- to New Zealand: estimated delivery time of about 6 working days with New Zealand Post Limited
- to Oman: estimated delivery time of about 5 working days with Oman Post Company
- to Uganda: estimated delivery time of about 6 working days with Uganda Post Limited
- to Uzbekistan: estimated delivery time of about 8 working days with Uzbekiston Pochtasi
- to Pakistan: estimated delivery time of about 5 working days with Pakistan Post
- to Panama: estimated delivery time of about 5 working days with Dirección General de Correos y Telégrafos, Panama
- to Papua New Guinea: estimated delivery time of about 7 working days with Post PNG Ltd, Papua New Guinea
- to Paraguay: estimated delivery time of about 6 working days with Dirección Nacional de Correos del Paraguay
- to Peru: estimated delivery time of about 5 working days with local la Poste
- to the Philippines: estimated delivery time of about 6 working days with Philipine Postal Corporation
- to Pitcairn: estimated delivery time of about 7 working days with local la Poste
- to Puerto Rico: estimated delivery time of about 6 working days with local la Poste
- to Qatar: estimated delivery time of about 7 working days with Qatar Postal Services Company
- to the Syrian Arab Republic: estimated delivery time of about 6 working days with General Post Office, Syria
- to the Central African Republic: estimated delivery time of about 7 working days with local la Poste
- to the Democratic Republic of Congo: estimated delivery time of about 8 working days with local la Poste
- to the Dominican Republic: delivery time estimated at about 8 working days with Instituto Postal Dominicano (INPOSDOM)
- to Rwanda: estimated delivery time of about 9 working days with National Post Office (ONP), Rwanda
- to Western Sahara: estimated delivery time of about 6 working days with local la Poste
- to Saint Vincent and the Grenadines: estimated delivery time of about 6 working days with St Vincent and the Grenadines Postal Corporation
- to St. Kitts and Nevis, St. Kitts and Nevis: estimated delivery time of about 7 working days with St. Christopher (St. Kitts) and Nevis Postal
- to Saint-Martin: estimated delivery time of about 5 working days with local la Poste
- to Sint Maarten (Dutch part): estimated delivery time of about 7 working days with Postal Services Sint Maarten (PSS)
- to St. Helena: estimated delivery time of about 9 working days with local la Poste
- to El Salvador: estimated delivery time of about 6 working days with Dirección General de Correos, El Salvador
- to American Samoa: estimated delivery time of about 7 working days with local la Poste
- to Sao Tome and Principe: estimated delivery time of about 9 working days with Empresa de Correios de S. Tomé e Princípe
- to Senegal: estimated delivery time of about 5 working days with the Société nationale La Poste, Sénégal
- to Serbia: estimated delivery time of about 4 working days with Public Enterprise Post of Serbia
- to Seychelles: estimated delivery time of about 6 working days with Seychelles Postal Services
- to Sierra Leone: estimated delivery time of approximately 7 working days with Sierra Leone Postal Services Ltd (SALPOST)
- to Singapore: estimated delivery time of about 4 working days with Singapore Post
- to Sudan: estimated delivery time of about 8 working days with Sudanese Postal Services Company
- to South Sudan: estimated delivery time of about 8 working days with local la Poste
- to Sri Lanka: estimated delivery time of about 6 working days with local la Poste
- to Suriname: estimated delivery time of about 7 working days with Suriname Postal Corp., SURPOST
- to Svalbard and Jan Mayen Island: estimated delivery time of about 8 working days with local la Poste
- to Swaziland: estimated delivery time of about 7 working days with Swaziland Posts and Telecomm. Corp
- to Tajikistan: estimated delivery time of about 8 working days with local la Poste
- to Taiwan: estimated delivery time of about 6 working days with local la Poste
- to Tanzania: estimated delivery time of about 6 working days with local la Poste
- to Chad: estimated delivery time of about 8 working days with STPE, Tchad
- to Thailand: estimated delivery time of about 4 working days with Thailand Post Co., Ltd
- to East Timor: estimated delivery time of about 7 working days with local la Poste
- to Togo: estimated delivery time of about 5 working days with Société des postes du Togo
- to Tokelau: estimated delivery time of about 7 working days with local la Poste
- to Tonga: estimated delivery time of about 7 working days with Tonga Post Limited
- to Trinidad and Tobago: estimated delivery time of about 7 working days with TRINIDAD-TOBAGO POSTAL CORPORATION
- to Tristan da Cunha: estimated delivery time of about 7 working days with local la Poste
- to Tunisia: estimated delivery time of about 5 working days with Office national des postes La Poste Tunisienne
- to Turkmenistan: estimated delivery time of about 6 working days with Turkmenposte
- to Turkey: estimated delivery time of about 4 working days with Turkish PTT Corporation
- to Tuvalu: estimated delivery time of about 7 working days with Postal Division Tuvalu
- to Ukraine: estimated delivery time of about 5 working days with Public joint stock company Ukrposhta
- to Uruguay: estimated delivery time of about 7 working days with ANC Correo Uruguayo Uruguay
- to Vanuatu: estimated delivery time of about 7 working days with local la Poste
- to the Vatican: estimated delivery time of about 4 working days with local la Poste
- to Venezuela: estimated delivery time of about 7 working days with Instituto PT de Venezuela IPOSTEL
- to Vietnam: estimated delivery time of about 4 working days with Vietnam Post
- to Yemen: estimated delivery time of about 8 working days with General Authority for Post and Postal Savings
- to Zambia: estimated delivery time of about 6 working days with Zambia Postal Services Corporation
- to Zimbabwe: estimated delivery time of about 6 working days with Zimbabwe Post (ZIMPOST)
- Offer Colissimo Outre Mer:
- Colissimo Domicile: this service offers home delivery with an option with signature or without. This solution is available for the 12 overseas departments and territories for parcels up to 30kg. Follow-up is provided for almost all destinations.
- Colissimo Eco: this service is the economical solution for the delivery of parcels to the overseas territories with a home delivery without signature. This solution is available for parcels up to 30kg and in several departments. Follow-up is provided for the destinations covered by the service.
- Colissimo Retour: this service allows customers based overseas to send their package back to the sellers. This solution is available to several destinations with assured tracking and for packages up to 30kg. As soon as the package is received at the seller, a notification is sent to the person who respatriated the package.
- The estimated delivery times to the destinations are as follows:
- to French Guiana: delivery time estimated at approximately 7 working days for the offer Colissimo Domicile and delivery time estimated at approximately 11 working days for the offer Colissimo Eco
- to Martinique: delivery time estimated at about 6 working days for the offer Colissimo Domicile and delivery time estimated at about 11 working days for the offer Colissimo Eco
- to Mayotte: delivery time estimated at about 7 working days for the offer Colissimo Domicile and delivery time estimated at about 13 working days for the offer Colissimo Eco
- to Reunion: delivery time estimated at about 11 working days for the offer Colissimo Eco and delivery time estimated at about 7 working days for the offer Colissimo Domicile
- to New Caledonia: delivery time estimated at about 8 working days for the offer Colissimo Domicile and delivery time estimated at about 14 working days for the offer Colissimo Eco
- to Guadeloupe: delivery time estimated at about 6 working days for the offer Colissimo Domicile and delivery time estimated at about 11 working days for the offer Colissimo Eco
- to French Polynesia: delivery time estimated at about 8 working days for the offer Colissimo Domicile and delivery time estimated at about 14 working days for the offer Colissimo Eco
- to Wallis and Futuna: estimated delivery time of about 15 working days for the offer Colissimo Eco
- to Saint-Pierre-et-Miquelon: delivery time estimated at about 13 working days for the offer Colissimo Eco and delivery time estimated at about 8 working days for the offer Colissimo Domicile
- Offer Colissimo France:
- Colissimo Domicile:
- this service offers home delivery with or without signature, in mailbox (for the option without signature) for packages up to 30kg
- the estimated delivery time is approximately 2 working days
- last mile delivery is guaranteed
- Colissimo Point Retrait:
- this service offers delivery to a collection point, in order to facilitate access to parcels for recipients who cannot be present at home, for parcels up to 20kg
- there are 19,000 parcel collection points in France, in local post offices, relay points and lockers Pickup
- Colissimo Retour:
- this service facilitates the return of packages, in mailbox, post office or relay point, the recipient who wishes to return a package must simply deposit it with his label
- the delivery is made with signature and once the package is received at the seller, a notification is sent to the person who respatriated the package
- the return time is estimated at about 3 working days
- Colissimo Collecte:
- This service makes it possible to organize a collection of parcels for professionals with a view to their deliveries to customers
- Colissimo On Demand:
- this solution allows to make a collection request on the day the company needs it, in the same day if the request is made before 1pm, a collection of 15 packages maximum is possible
- Colissimo Collecte:
- this service provides for the organization of a regular collection on the days and times at the choice of the company
- Colissimo Domicile:
How do I contact Colissimo ?
the head office of Colissimo is based in Paris at the following address:
- 9 rue du Colonel Pierre Avia, 75025 Paris
Customer service can be reached from Monday to Friday from 8am to 6pm, and until 1pm on Saturdays, excluding public holidays at the following number:
- 3634 in France and +330810821821 from abroad (except Saturdays)
Customer service is available by email, on the La Postewebsite, 24 hours a day, 7 days a week via an online form.
Information about Colissimo deliveries
Created in 1989, Colissimo is a last-mile parcel delivery service that is part of the La Postegroup, the national postal company in France. This service was created to facilitate the collection and delivery of parcels from Monday to Saturday excluding public holidays, in France and abroad.
Colissimo supports parcels in national and international delivery to many countries around the world. The service offers ready-to-ship packaging solutions, prepaid labels at the counter and ATMs as well as online. Colissimo offers home deliveries, at the pick-up point, and in withdrawal 24/7 in Pickupdeposit.
The majority of options provide for and offer assured end-to-end tracking of deliveries.
Deliveries managed by Colissimo covers 100% of the national territory, provided by 70,000 postmen to 20,000 pick-up points and at home, thanks to 18 logistics support platforms.
In conjunction with international partners, Colissimo ships parcels to more than 235 countries and territories around the world. The services offered are available for parcels up to 30kg, Colissimo manages about 2 million parcels per day and up to 4 million during high periods (such as the end of the year holidays...).
The service also provides parcel collection and deposit solutions for individuals and professionals as well as a simplified parcel return service for recipients. Thus, you can reship a package by dropping it off in your mailbox, or at a local post office, or at a collection point.
Colissimo offers different delivery options, depending on the type of package, its destination and the urgency of the shipment.
The tracking number of a Colissimo delivery
The tracking number format Colissimo consists of 13 characters mixing numbers and capital letters. For example: AA123456789EA.
Some combinations give information about the type of shipment, see some of the following information:
- 5W: indicates a Colissimo Eco France shipment
- 5X: Indicates a registered mailing from a mailbox
- 5Y: Indicates a simple sending of a mailbox
- 6A or 6Q: indicates a Colissimo Domicile shipment with the option without signature
- 6C: indicates a Colissimo Domicile shipment with the option against signature
- 6H or 6R: indicates a shipment Colissimo at the Pick-Up Point or office La Poste
- 6M or 6W: indicates a shipment Colissimo in Pick-up Point or Pickup relay or locker Pickup Station
- 7Q: indicates a shipment Colissimo Domicile with the option against signature (Overseas)
- 7R: indicates a shipment Colissimo Retour International
- 8Q: indicates a shipment Colissimo Domicile with the option without signature (Overseas)
- 8R: indicates a shipment Colissimo Retour France
- CC 0000 0000 0FR: indicates a shipment Colissimo International with the option against signature sent from France.
- CA: indicates a shipment Colissimo International (Europe) Home - Without signature
- CB: indicates a shipment Colissimo International (Europe) Home - With signature
- CI or CM: indicates a shipment Colissimo International (Europe) at the Pick-up Point or Post Office
- CP: indicates a shipment Colissimo Expert International