How to track my DHgate package?
DHgate package tracking is easy with Ordertracker, all you have to do is to paste your tracking number in the above field to track a package or go to the track my package section. We provide you with the most powerful parcel tracking system for any post office. Ordertracker accepts any international tracking number, it is an universal tracking website to track a parcel on a global level such as "track my parcel" with accurate informations about your shipment.
DHgate tracking from USA, Canada and UK
DHgate courier ships to many countries around the world and you can track all packages that are sent through this courier on this site with just a few clicks. When a package is sent to you, the sender must provide you with a tracking number which will then be used on this site to know the status of your delivery and the location of your mail or package.
How long does it take to deliver Dhgate ?
Two factors must be taken into account when estimating delivery times.
- The time of the processing of the order: time necessary for the seller to prepare, pack the product(s) for shipment. This period may vary depending on the type of item, its weight, its size in particular. It takes about 3 to 15 business days for processing. This period must be indicated by the seller according to the stock status of the product.
If the product is in stock, the processing time is usually shorter.
- Delivery method: the estimated time for delivery depends on the selected shipping method. This period may vary depending on the place of shipment of the package, its destination and the option chosen. The consumer can contact the seller on the Dhgate site via the "online chat" or "seller message" in order to obtain information on the delivery time. The estimate of this delay does not take into account unforeseen delays caused by variable factors such as holiday periods, public holidays, customs incidents, changing weather conditions, etc.
Dhgate collaborates with cross-border carriers for the delivery of packages, the main partners are HONG KONG POST, China post, EMS Epacket, FEDEX, UPS, USPS, DHL and Singapore Post among others.
Overall, the estimated average delivery time is approximately 2 to 15 working days, for packages destined for distant countries, and depending on the shipping method selected (and/or unforeseen events), this time can be up to 45 days.
Average estimated time:
- To the United States:
- via China Post: from 15 to 40 days (depending on option)
- via ePacket: from 1 to 15 days
- DHL: from 1 to 20 days (depending on the option)
- FedEx: 1 to 7 days (depending on option)
- TNT: 2 to 9 days (depending on option)
- UPS: 1 to 11 days (depending on option)
- To the United Kingdom:
- via China Post: from 10 to 30 days (depending on option)
- via ePacket: from 6 to 16 days
- DHL: from 2 to 25 days (depending on option)
- FedEx: 2 to 7 days (depending on option)
- TNT: from 1 to 7 days (depending on option)
- UPS: 2 to 8 days (depending on option)
- to Australia:
- via China Post: from 14 to 41 days (depending on option)
- via ePacket: from 7 to 15 days
- DHL: from 2 to 7 days (depending on option)
- FedEx: 3 to 9 days (depending on option)
- TNT: from 2 to 7 days (depending on option)
- UPS: 3 to 7 days (depending on option)
- To Canada:
- via China Post: from 11 to 28 days (depending on option)
- via ePacket: from 6 to 17 days
- DHL: from 2 to 7 days (depending on option)
- FedEx: 3 to 10 days (depending on option)
- TNT: 2 to 8 days (depending on option)
- UPS: 1 to 8 days (depending on option)
How do I contact Dhgate ?
The registered office of Dhgate is located at the following address:
- 8F Bldg A, U-Center 28 Chengfu Road Haidian District, China
Customer service email details:
Information about Dhgate deliveries
Dhgate is a Chinese e-commerce company created in 2005 by Diane Wang in Beijing that connects sellers - small or medium-sized Chinese enterprises - to consumers around the world.
Dhgate is one of the largest cross-border e-commerce platforms in B2B (business-to-business) and B2C (from company to individual).
The company is known for creating the concept of online wholesale, developing a direct relationship between manufacturing plants and business or private customers.
Dhgate is based in Beijing and also has offices abroad, including in the United States and the United Kingdom.
The company's name is inspired by the city of Dunhuang in China, known for being a strategic stop on the Silk Road, which connected East and West. The goal is to recreate via Dhgate, the online equivalent of this route, connecting merchants and consumers around the world via the internet.
Its founder Diane Wang is a pioneer in the field of web and online sales, which has been able to adapt to the digital evolutions of the market.
She had co-created and led as CEO the company JOYO, considered in its time as the leader of the E-commerce market in B2C before becoming Amazon China.
With more than 26 million consumers and 2. 2 million Chinese merchants, Dhgate is recognized as the largest E-commerce platform in B2B in China, the site is available in 10 languages in addition to Chinese.
The items offered via Dhgate are varied, computer and electronic components, cosmetics, accessories and textile products.
Dhgate is considered the 1st Chinese cross-border e-commerce company to offer online financial services. The company offers online payment services, logistics services for consumers of wholesale products.
Dhgate delivers around the world, in collaboration with international carriers like FedEx, UPS and DHL among others, also for financial services with companies like MasterCard, Visa and American Express.
Today, Dhgate book in more than 222 countries and regions around the world, it is estimated that a sale is made every 1.3 seconds.
The Dhgate website is available in English, German, French, Italian, Russian, Arabic, Korean, Portuguese, Turkish and Spanish.
The tracking number of a Dhgate delivery
The tracking number will depend on the carrier, for example, when sending by China post EMS Epacket or Epacket, it begins with two capital letters followed by numbers and ends with two capital letters. Example: AA123456789CN or BB123456789HK