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Fnac

Track a Fnac parcel

Fnac is a popular Ecommerce

Track your parcels from Fnac in one click

Track a Fnac parcel
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Fnac parcel tracking

Fnac is Frances leading chain of retails stores selling cultural goods. The biggest part of Fnacs revenue comes from the sale of books, compact discs, cassettes, vinyl records, and prerecorded video cassettes. The company also sells cameras and related accessories, televisions, telecommunications products, computers and computer products, and other electronics. Fnac also offers services such as firm processing, travel planning, and ticket reservations, warranty extension, product insurance, rental services for consumer electronics, and delivery and installation services.

The company was established in 1954 by André Essel and Max Théret. Fnac started as an exclusive (members only) discount consumers club. The company offered huge discounts on both consumer and commercial products. The idea of the stores founders was to help improve the lives of workers, not through increasing their salaries, but by lowering the prices of goods and basic commodities.

The first Fnac store was a second-floor apartment along the street of Sebastopol in Paris. All of the companys electronic products were tested in their independent test center to check for technical specifications, ease of use, and the price concerning the quality of the product. Results of the tests were published in the companys magazine - Contact.

Today, Fnac operates in Spain, Portugal, Brazil, Belgium, Switzerland, and the Netherlands. As of September 2020, Fnac has a total of 894 stores including 333 franchises in Morocco, Qatar, Ivory Coast, Cameroon, and Congo. In 2019, the company recorded an average of 25 million unique visits per month and 254 million visits to its physical stores. In the same year, Fnac recorded 7.3 billion euros in revenue, 19% of which was from its e-commerce platform.

The company is headquartered in Groupe Fnac Darty, 9 rue des Bateaux-Lavoirs, 94200 Ivry-sur-Seine, France.

How to track a Fnac parcel delivery?

Once your order is shipped, you can log in to your online account to check your order details. The order details will contain information such as your tracking number, items ordered, the delivery time and address, etc.

Get your tracking number and enter on Ordertracker to get the latest updates on your deliveries. Its important to understand that your orders can be affected by factors such as weather conditions and other acts of nature, the time it took to process your order, the delivery destination, and traffic conditions. The estimated delivery time doesnt usually include holidays and weekends.

Additionally, if your items are ordered from sellers in the marketplace, they will be delivered directly from the seller, and the shipping cost and shipping method will be at their discretion.

If you have issues or concerns regarding your FNAC deliveries or the latest orders, call their customer service at 089 -35-04-05. Their center is open from Mondays to Saturdays, from 9 AM to 7.30 PM. Check with your mobile service provider for the rate as this is not a toll-free number.

Fnac parcel delivery details

Fnac offers collection in store, express delivery, and quick delivery options. Here are the details of what each option offers:

TypePick up in-storeExpress DeliveryQuick Delivery
1-hour withdrawalFree (valid on eligible products)NoNo
1-day withdrawalFree (valid on eligible products outside the marketplace)NoNo
Express Delivery by Courier in 2-hoursNoAccessories, Computers, Smartphones, Connected objects, TelevisionNo
Express Delivery in 1-dayNoAccessories, Computers, Smartphones, Connected objects, TelevisionNo
Evening Delivery (7 PM - 10 PM)NoAccessories, Computers, Smartphones, Connected objects, TelevisionNo
Delivery by AppointmentNoAccessories, Computers, Smartphones, Connected objects, TelevisionNo
Fast Delivery in 3 daysNoNoAccessories, Computers, Smartphones, Connected objects, Television
Parcel Pick up in 3 daysNoNoAccessories, Computers, Smartphones, Connected objects, Television

Quick Delivery doesnt have a minimum purchase requirement. However, for customers who don't have an FNAC card, €1.99 will be charged for orders below €10 and €.01 for orders above €10.

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