Joom Logistics

Joom Logistics tracking

Track your parcels from Joom Logistics in one click

Enter a Joom Logistics tracking number to track your package

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How to track my Joom Logistics package?

Joom Logistics package tracking is easy with Ordertracker, all you have to do is to paste your tracking number in the above field to track a package or go to the track my package section. We provide you with the most powerful parcel tracking system for any post office. Ordertracker accepts any international tracking number, it is an universal tracking website to track a parcel on a global level such as "track my parcel" with accurate informations about your shipment.

Joom Logistics tracking from USA, Canada and UK

Joom Logistics courier ships to many countries around the world and you can track all packages that are sent through this courier on this site with just a few clicks. When a package is sent to you, the sender must provide you with a tracking number which will then be used on this site to know the status of your delivery and the location of your mail or package.

How long does it take to deliver Joom Logistics ?

Joom Logistics is in charge of managing cross-border deliveries for products sold via the international e-commerce platform Joom.

The company delivers to 110 countries all types of items offered for sale on the site Joom to consumers around the world.

Joom Logistics has sorting and distribution centers in Europe, China and Korea.

Deliveries supported by Joom Logistics are available for packages to the whole world from China, Korea and Europe.

When ordering products on the Joomplatform, the seller of the item has 15 days to prepare the package and put it on shipment, then provide a package number to the consumer.

(If this 15-day period is exceeded, the product can be refunded)

Average parcel delivery times usually vary between about 15 and 45 working days, depending on the shipping method selected, and the country of destination.

On average, packages are delivered within 20 to 25 business days.

For example, a package from China or Korea will be delivered to France within about 12 to 23 working days for standard shipping.

Joom offers two types of delivery:

  • standard at home: this service is free of charge
  • express at home: this service is paid, the price varies depending on the package, its weight, size and price

Joom undertakes to refund any product that is not delivered within 70 working days after payment. The consumer has 15 days to claim the refund.

Joom Logistics supports the majority of packages shipped as a result of purchases on the platform Joom, prepares, sorts and ships packages through many international carrier partners.

The company also manages customs clearance and returns services. Joom Logistics collaborates in particular with:

  • China Post, PostNL, Hermes, DHL, BPost, Correos, PTS Express, Yun Express, etc.

Joom Logistics offers last-mile delivery solutions and provides consumers with the standard and express delivery methods available for their country.

Delivery times are dependent on several factors: the time of preparation and shipment of the package by the seller, the possible passage through customs for international shipments, the time of support by the local carrier in the country of destination as well as the shipping methods offered by the platform, which depend on the type of package, its weight, size and destination.

Delivery times may be extended due to factors such as variable weather conditions, holiday periods or high order flows, public holidays and possible customs delays.

How do I contact Joom Logistics ?

The registered office of Joom is based in Latvia, at the following address:

  • Gustave, Zemgala 78, Riga, Latvia, LV1039

Customer service can be reached by phone at the following number:

  • 0800746993

Also by email to the following address:

Joom Logistics customer service can be reached by email at the following address:

Information about Joom Logistics deliveries

Joom is an international e-commerce platform offering the online sale of products from Asia and Europe, it is available on a website and via a mobile application.

The company Joom was founded in 2016 in Latvia, and has continued to grow since its inception. It now has more than 20 million consumers and its mobile application is one of the most downloaded in recent years.

Joom is complemented by its Joom Logisticsbranch, responsible for the logistics management of orders, transport and warehousing of products.

Joom and Joom Logistics have offices and logistics centers on several continents.

The company's offices are present in Shenzhen, Moscow, Hong Kong, Riga, San Francisco, Istanbul and Luxembourg among others.

Joom represents 300 employees worldwide.

The platform offers a large selection of products of all types at low prices, offered by sellers based in Korea, Japan, China, Turkey and Europe. On the site and the mobile application, it is possible to find ready-to-wear items, cosmetics, shoes, health products, leather goods, decorative objects, electronic equipment, car accessories, childcare items, DIY objects, animal products, stationery.

The site is offered in 20 languages and sales are available in 42 global currencies.

Joom Logistics is responsible for order processing, customs clearance services and transport as well as delivery to the last kilometer of packages for Joomproducts.

Sellers who use the Joom platform can, through Joom Logistics, ship their packages to consumers in more than 110 countries around the world. Joom Logistics makes it possible to create shipping labels for many carriers and thus facilitate the movement of goods worldwide.

The tracking number of a Joom Logistics delivery

The tracking number format Joom Logistics depends on the carrier that picks up the package to its destination.

Like what:

  • Via ePacket: Packages EMS ePacket can have the following formats: ET123456789CN or LR123456789CN.
  • Via YunExpress: The format of the tracking number YunExpress usually begins with two capital letters YT followed by 16 digits. Example: YT 123 456 789 123 456 0.
  • Via DHL: A tracking number DHL EXPRESS is numeric, consisting of 10 digits or starts with 000, JJD01, JJD00, JVGL or similar (Example: 1234567890 or JJD0022222222).
  • Via PostNL: The PostNL tracking number format consists of 13 characters combining capital letters and numbers. Like for example: AA123456789NL.

Other formats are possible, depending on the carrier.

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