How to track my J&T Express package?
J&T Express package tracking is easy with Ordertracker, all you have to do is to paste your tracking number in the above field to track a package or go to the track my package section. We provide you with the most powerful parcel tracking system for any post office. Ordertracker accepts any international tracking number, it is an universal tracking website to track a parcel on a global level such as "track my parcel" with accurate informations about your shipment.
J&T Express tracking from USA, Canada and UK
J&T Express courier ships to many countries around the world and you can track all packages that are sent through this courier on this site with just a few clicks. When a package is sent to you, the sender must provide you with a tracking number which will then be used on this site to know the status of your delivery and the location of your mail or package.
How long does J&T EXPRESS delivery take?
The company J&T EXPRESS is specialized in logistics and parcel transport, it is initially based in Indonesia where it was founded in 2015. The company offers national mail and parcel delivery services and has since evolved its offer in different Asian territories, through several of its subsidiaries. J&T EXPRESS's services now offer different delivery offers abroad and in other countries. The delivery services provided and offered by J&T EXPRESS are as follows, by territory:
- In Indonesia, for domestic deliveries:
- The EZ service offers delivery throughout the territory of Indonesia, with an average delivery time that is estimated between 2 and 3 working days approximately.
- The J&T Eco service offers specific delivery throughout the Javanese island, with an average delivery time that is estimated between 5 and 14 working days approximately.
- The J&T Super service offers delivery to the territories of Jawa, Bali, Kalimantan, Sumatra, Sulawesi and Batam, with an average delivery time that is estimated between 1 and 2 working days approximately.
- In Thailand:
- The EZ service offers parcel deliveries throughout Thailand, with a delivery time that is estimated between 1 and 3 working days approximately.
- In Vietnam:
- The Standard service offers parcel deliveries to all 63 provinces of the country.
- The fast J&T service offers express deliveries throughout the country.
- The J&T Super service offers fast and secure premium delivery throughout the country.
- The international service offers parcel deliveries between Vietnam and Malaysia.
- In Malaysia:
- The Standard service offers delivery throughout the country, for packages up to 70 kg.
- The One Time Order service offers delivery throughout the country with expedited shipping, for packages up to 70 kg.
- The Multi Pieces service offers bulk delivery (from 2 to 10 packages) to the same recipient for packages up to 3 kg.
- The international service offers deliveries to Vietnam, Singapore, Thailand, Brunei, Taiwan, China, Hong Kong, Cambodia, Indonesia, South Korea, Japan and the Philippines.
- In the Philippines:
- The shipping service offers deliveries throughout the territory, intercity and interprovincial. Including weekends and holidays.
- In Singapore:
- The services are offered for international deliveries, as part of E-commerce, to more than 220 countries around the world.
J&T EXPRESS's services also operate in Cambodia, where the company offers national and international delivery services. Since January 2022, J&T EXPRESS has launched its development in the Middle East. There is now a delivery network to the United Arab Emirates and Saudi Arabia.
In general, delivery times may depend on the type of package, its weight, its size and especially its destination. These deadlines may be extended due to transport difficulties related to the weather, also during periods of high activity (holidays and public holidays among others).
How do I contact J&T EXPRESS?
J&T EXPRESS is headquartered in Jakarta at:
- Landmark Pluit, Jl. Pluit Selatan Raya N°9, 10, RT4/RW9, Pluit, Kec, Penjaringan, Kota Jtk Utara, Daerah Khusus Ibukota Jakarta, 14450, Indonesia
Customer service can be reached at the following numbers:
- 956025 in Indonesia
- 021 23142687
Customer service can also be reached by email at the following addresses:
Information about J&T EXPRESS deliveries
J&T EXPRESS is an Indonesian logistics company founded in 2015 by Jet Lee and Tony Chen in Indonesia. It specializes in logistics and parcel delivery, and offers national delivery services to the different territories of the country. J&T EXPRESS has expanded its business and delivery service abroad, including Malaysia, Vietnam, Thailand, the Philippines, Singapore, Cambodia and China. The company continues to expand its business to new countries and territories abroad. J&T EXPRESS offers traditional mail and parcel delivery services, and is recognized as the first Indonesian brand to offer delivery services for E-commerce, covering all regions of the country and within a reasonable time frame. The company currently employs more than 30,000 people and manages more than 4,000 operating centers at home and abroad. J&T EXPRESS is recognized as a key local player in the logistics and delivery sector, especially for E-commerce. Initially, the company J&T EXPRESS was born in August 2015 in Jakarta, however, it offers services for E-commerce since 2017. In the same year, subsidiaries of the company were created in Vietnam and Malaysia to develop its activity in the nearest countries. The J&T EXPRESS network expands to the territories of the Philippines and Thailand in 2018 and then to China in 2020. It is in 2021 that the company announces to expand its activity to the Middle East by including the United Arab Emirates and Saudi Arabia in its distribution network. Each subsidiary of J&T EXPRESS has an independent site, with different national and international delivery services. There are specific sites for J&T EXPRESS Vietnam, J&T EXPRESS Indonesia, J&T EXPRESS Cambodia, J&T EXPRESS Malaysia, J&T EXPRESS Philippines, J&T EXPRESS Thailand, J&T EXPRESS Singapore. Local sites offer national services in the countries mentioned, and are available, each in the local language.
The tracking number of a J&T EXPRESS delivery
The J&T EXPRESS tracking number format consists of 12 digits. For example: 543000127465
The different J&T EXPRESS tracking states
- ARRIVED. TRANSIT CENTER GATEWAY
- ARRIVED. PACKAGE IS SUCCESSFULLY DELIVERED TO DESTINATION
- OUT OF DROPPOINT’S BUSINESS HOUR. ON HOLD
- BAGGING. WORKING ON BAGGING SCAN
- DEPARTED BY
- PICKED UP
- LOADING
- UNLOADING
- DEPARTURE
- ON DELIVERY
- DELIVERED
- BAD WEATHER OR UNCONTROLLABLE SITUATION. ON HOLD