How to track my Lamoda package?
Lamoda package tracking is easy with Ordertracker, all you have to do is to paste your tracking number in the above field to track a package or go to the track my package section. We provide you with the most powerful parcel tracking system for any post office. Ordertracker accepts any international tracking number, it is an universal tracking website to track a parcel on a global level such as "track my parcel" with accurate informations about your shipment.
Lamoda tracking from USA, Canada and UK
Lamoda courier ships to many countries around the world and you can track all packages that are sent through this courier on this site with just a few clicks. When a package is sent to you, the sender must provide you with a tracking number which will then be used on this site to know the status of your delivery and the location of your mail or package.
How long does it take to deliver Lamoda ?
Lamoda has different delivery options, depending on the country of destination. The main options that are available are as follows:
- Standard Delivery: Standard delivery service with a delay of 2 to 10 days, the duration depends on the time of year. Orders during sales or holidays may have an extended delivery time. This duration is also very fluctuating depending on the country of destination, if not Russia.
- Next Day Delivery:
- Delivery service for the next day if the order was made before 3pm (Monday to Thursday)
- If the order is made after 3pm or on a Friday, Saturday or Sunday, delivery may take 2 days
- This service is available in more than 200 cities
- Saturday Delivery: Delivery service for the following Saturday if the order was made before Friday at 3pm. This option is available in some countries, including the United Kingdom.
Delivery prices depend heavily on the country of destination. Depending on the destination there may also be taxes and customs fees to be paid upon receipt of the package.
Deliveries to Russia go through Lm Express , the delivery system specific to lamoda. This system allows standard delivery of orders for a duration of only 1 or 2 days in Russia.
It is possible to pay for the order after receipt. The customer can try the ordered goods upon delivery and decide to pay for all or only part of the order and give the delivery person the items he does not wish to keep. He can then pay in cash or by credit card. All couriers in Lm Express have a credit card payment tool during their deliveries.
How do I contact Lamoda ?
The registered office is located in Russia, at the following address:
- Lamoda Group, Marshala Zhukova, 1, bld. 1, Moscow 123308, Russia
Customer service is available at oozing telephone numbers:
- Russia: 8 800 700-64-46
- Ukraine: +044 363-63-93
- Belarus: +375 17 388-04-09
Lamoda has 3 contact centers that are located in Volgograd, Zhytomir and Chernigov and where 800 operators work.
The email details of the customer service are:
- [email protected]
- [email protected]
- [email protected] (English customer service)
It is also possible to contact them directly via their website or on social networks such as Facebook or Instagram.
Information about Lamoda deliveries
Lamoda is an online sales company founded in Russia in 2011. Today it is the largest online store in Russia and the countries of the Commonwealth of Independent States (CIS). The founders of the company are Florian Jansen, Burkhard Binder, Niels Tonsen, Dominik Picker. The head office is located in Moscow, Russia. Lamoda has been a member of the Global Fashion Group since 2014, an e-commerce site offering a wide range of products.
Lamoda began its international activities in 2012 by launching its online sales site in Kazakhstan where it is now the first e-commerce. A year later, Lamoda has entered the Ukrainian market and received the Ukrainian e-commerce of the year award.
Today, Lamoda allows the sale in Russia of brands such as Pull & Bear, Oysho, Stradivarius or Zara Home. In total about 5000 different brands are present on the website, which represents no less than 10 million products on sale, including clothing, shoes, accessories, perfumes, cosmetics etc.
The company has had its own delivery service called Lm Express (for Lamoda Express) since 2011 and also delivers part of its goods with its logistics partners. Lm Express delivers 90% of the orders placed on the Lamoda site and covers more than 1000 different cities, including the 66 largest cities in Russia. Lm Express has set up regional warehouses in more than 70 Russian cities.
Co-founders Niels Tonsen and Dominik Picker left Lamoda in 2018, while Florian Jansen and Burkhard Binder remained at the helm. It is in June 2020 that the latter two give way to Jeri Karlmis, who was once one of the founders of the operator VimpelCom and responsible for METRO Cash & Carry in Russia.
The turnover of Lamoda in Russia, Belarus, Kazakhstan and Ukraine in 2020 amounted to 57.1 billion rubles. In the same year, Lamoda had more than 8,000 employees, 400 delivery centers of its own and 17,000 delivery centers of its partners that allow the sending of orders every day. A semi-automatic warehouse of more than 40,000 m2 is located near Moscow, in Bykovo. This center has a storage capacity of 10 million products, which are not only products for the site Lamoda but this center also allows to store the goods of other partner manufacturers, such as Inditex .
In addition, Lamoda has its own photo studio for product catalog, advertising and content for social networks. This studio extends over 2500m2 and 15,000 photographs are taken every day, which corresponds to about 3500 different products.
Lamoda has been creating its own mobile app for iPhone and Android since 2013. There is a virtual reality fitting room option on the mobile app, available from 2019 in collaboration with Belarusian startup Wannaby, which allows you to try on more than a hundred pairs of shoes before ordering them. Also in 2019, Lamoda collaborated with a Russian advertising operator called Outdoor to place 16 interactive banners in the center of Moscow featuring a virtual fitting of clothes for sale on their website.
It is possible to return an order within 14 days of receipt of the package.
The tracking number of a Lamoda delivery
The Lamoda tracking number format usually consists of 9 digits, for example 700008119. Once the order has been shipped, it may have a different tracking number depending on the carrier who takes care of the delivery. It can be a combination of numbers and letters.