Lidl parcel tracking
Lidl is a German chain of discount retail stores with over 12,000 stores all over Europe and the United States. The company is a member of the Schwarz Group, the fourth-largest retailer in the world based on revenue.
The first Lidl store was opened in 1973 in Ludwigshafen-Mundenheim. The company has since grown to become one of the leading companies in Germanys food retail sector. In Germany alone, the company has 3, 200 branches, 39 logistics centers, and 88,000 employees.
Lidls first store in the United Kingdom was opened in 1994. Today, the company has over 800 stores in the UK. While the companys market share in the country is relatively small compared to other players in the market. Regardless, the company has since grown in the region and now has 13 regional distribution centers and 23,000 employees.
In 2017, the company opened its first few branches in the United States - Virginia and other cities in the mid-Atlantic. The company has since opened more stores in New York and New Jersey, and now has stores all over the United States.
The company adheres to its values of the customer-centric business, and respect towards employees and business partners. Lidl is also actively promoting sustainable development by engaging in environmental and ecological initiatives. In 2019, Lidl was the price-performance winner at YouGov BrandIndex. In January of the same year, the “Lidl Habitat - Protect Wild Bees, Biodiversity” initiative was recognized by the UN as its official project under the UN Decade of Biological Diversity.
How to track a Lidl parcel delivery?
Once your order has been shipped, you will receive an email containing the information of your shipment - the delivery service provider and your tracking number. Your tracking number will vary according to the service provider. Here are sample tracking numbers:
- DHL: 12 or 20 digits e.g. 00340434192314429377, 445209416454
- Hermes: 16 digit tracking number, e.g. 5492023164543523
- DPD: 14 digits tracking number, e.g. 05378365293525
Generally, this is the format, but in some cases, tracking numbers may vary. To track your packages, go to Ordertracker and enter your tracking number.
You will generally receive your order within the timeframe indicated on the product listing. However, factors such as weather conditions and other acts of nature, traffic situation or accidents, and the processing of your order may affect the timely delivery of your items.
If you have any concerns regarding your shipment, contact Lidl customer care by phone at 0800 - 43 53 361 (toll-free number)
Lidl parcel delivery details
All items ordered via the official website can only be delivered within Germany. Deliveries are handled by DHL, Hermes, and DPD. All shipping will be charged a one-time fee of 4.95 euros, regardless of the value of the items. The same will be charged in the event that your order will be divided into several packages. For bulky goods, a shipping surcharge amounting will be charged on top of the shipping fee of 4.95 euros.
The estimated delivery time is based on workdays - Monday to Saturday; Sundays and Public Holidays are not included. The delivery only takes place after your payment has been received. For items that would have to be delivered by a forwarding agency, you will need to set a delivery schedule with the agency.
The shipping methods and the delivery service is at the discretion of the seller. Shipping information such as the delivery timeframe will be shown with the product description.
You may choose to have their orders sent to a Packstation or a Parcelshop as long as it is within Germany.
DHL Packstation is best for shipments that are up to 60 x 35 x 35cm. Items that are unqualified due to size will be sent to a post office instead.
You may also opt to send your package to a nearby Hermes Parcelshop. This is a convenient way to receive your package especially when you are not at home to receive it.
DPD also offers the same service through DPD Pickup. You may also request to have all of your future orders delivered to a specific parcel shop. This is extremely convenient if you are not at home most of the time.
All returns are generally free, and the timeframe is indicated under the delivery information in the product listing. You can request a return label through their online account anytime. For those who order the items as a guest, they may request for the return documents on the official website.