How to track my Mondial Relay package?
Mondial Relay package tracking is easy with Ordertracker, all you have to do is to paste your tracking number in the above field to track a package or go to the track my package section. We provide you with the most powerful parcel tracking system for any post office. Ordertracker accepts any international tracking number, it is an universal tracking website to track a parcel on a global level such as "track my parcel" with accurate informations about your shipment.
Mondial Relay tracking from USA, Canada and UK
Mondial Relay courier ships to many countries around the world and you can track all packages that are sent through this courier on this site with just a few clicks. When a package is sent to you, the sender must provide you with a tracking number which will then be used on this site to know the status of your delivery and the location of your mail or package.
How long does it take to deliver Mondial Relay ?
Mondial Relay is an international delivery solutions provider that offers parcel delivery services in France and Europe in Relay Point and at home.
Mondial Relay delivers to the following destinations:
- Germany: home delivery
- Austria: home delivery
- Belgium: delivery to a Relay Point or to your home
- France: delivery in Relay Point
- Italy: home delivery
- Luxembourg: home delivery or relay point delivery
- Netherlands: home delivery or relay point delivery
- Portugal: home delivery or Relay Point delivery
Deliveries are available for packages up to 30kg, the dimensions of which do not exceed L + l + H = 150cm.
Mondial Relay has more than 11,000 Relay Points in France, 1400 in Belgium, 530 in Portugal, 3,000 in Spain and 850 in the Netherlands.
Delivery times are estimated between 3 and 6 working days approximately.
Once the package is made available at the Relay Point, Mondial Relay informs the recipient by email or SMS that the package is available for pick-up.
Relay Points are local merchants such as florists, tobacconists, pharmacy, food stores, etc.
The package is available between 7 and 14 days at the Relay Point, then returned to the sender if it is not picked up.
If the selected Relay Point is not available, Mondial Relay informs the recipient in order to choose either to wait for the reopening of the initial Relay Point or to choose another available Relay Point.
Without return from the recipient within a short time, the package will be delivered to the Relay Point closest to the one initially agreed.
Packages are delivered to the recipient upon presentation of an identity document.
Deliveries in Relay Point are ensured from Tuesday to Saturday, no delivery is made on Sunday, Monday and public holidays.
How do I contact Mondial Relay ?
The registered office of Mondial Relay is located in France at the following address:
- 199 hill offices, 92213 Saint Cloud cedex
Customer service can be reached by phone at the following number:
And by email to the following addresses:
Information about Mondial Relay deliveries
The creation of delivery service in relay points was born in 1992, the company Mondial Relay was founded in 1997 and allowed the opening of relay point services to distance selling companies.
From 2003 to 2011, as part of a partnership, the company made available its network of French relay points for the Kaliabrand.
In 2010, Mondial Relay created a delivery service between individuals in France and Belgium.
Since 2013, Mondial Relay has been a subsidiary of the OTTOGroup.
Mondial Relay specializes in small parcel delivery services, up to 30kg in relay point (and at home for some countries) in France and in some European countries. The company creates a complementary service for parcels between 30 and 150kg, with a network of collection points under the name of Drive.
In 2020, Mondial Relay represents 40,000 Relay Points in Europe (including 11,000 in France), available to 90,000 E-merchants. The company has 28 distribution sites, employs more than 1000 carriers and has delivered more than 140 million parcels both in E-commerce and between individuals.
Mondial Relay works with e-commerce leaders like H&M, Asos, Vinted, Décathlon, Kiabi, Showroomprive.com, Auchan, Amazon, Cdiscount, among others.
The delivery method in Relay Point is appreciated because it adapts to the current rhythms of life of each.
The delivery method provided by Mondial Relay is also very popular with consumers because of its reasonable rates.
The tracking number of a Mondial Relay delivery
The Mondial Relay tracking number format consists of 8, 10 or 12 digits. Like for example: 123456789123.
The different tracking states Mondial Relay
- COLIS REMIS AU LIVREUR
- COLIS PRIS EN CHARGE DANS NOTRE RÉSEAU
- COLIS LIVRÉ
- VOTRE COLIS EST EN INSTANCE SUR L'AGENCE Mondial Relay VALENCE
- PRISE EN CHARGE TRANSPORTEUR
- PRISE EN CHARGE EN AGENCE LYON
- COLIS SUR L'AGENCE
- VOTRE COLIS A ÉTÉ PRIS EN CHARGE PAR Mondial Relay IL EST EN COURS D'ACHEMINEMENT, VOUS SEREZ AVERTI PAR EMAIL OU SMS DÈS LA MISE À DISPOSITION DE VOTRE COLIS AU POINT RELAIS
- VOTRE COLIS EST DISPONIBLE AU POINT RELAIS POUR OBTENIR VOTRE COLIS, N'OUBLIEZ PAS DE VOUS MUNIR DE VOTRE PIÈCE D'IDENTITÉ
- DEMANDE D'ENQUÊTE SUR LE COLIS
- COLIS EN PRÉPARATION CHEZ L'EXPÉDITEUR
- COLIS EN COURS D'ACHEMINEMENT
- OBTENIR LE SUIVI DÉTAILLÉ