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Otto tracking

Track your parcels from Otto in one click

Enter a Otto tracking number to track your package

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How to track my Otto package?

Otto package tracking is easy with Ordertracker, all you have to do is to paste your tracking number in the above field to track a package or go to the track my package section. We provide you with the most powerful parcel tracking system for any post office. Ordertracker accepts any international tracking number, it is an universal tracking website to track a parcel on a global level such as "track my parcel" with accurate informations about your shipment.

Otto tracking from USA, Canada and UK

Otto courier ships to many countries around the world and you can track all packages that are sent through this courier on this site with just a few clicks. When a package is sent to you, the sender must provide you with a tracking number which will then be used on this site to know the status of your delivery and the location of your mail or package.

Information about Otto

Otto or Otto Group is a group of retail companies and related service providers headquartered in Hamburg-Bramfeld, Germany. The group consists of 123 companies, with more than 52,000 employees in more than 30 countries around the world. In the 2019 financial year, the Otto Group recorded a turnover of more than €14.26 billion. The group ranked 2nd among the top 100 online stores in Germany, alongsideAmazon.

The main activity of the Otto Group is multi-channel retail - e-commerce, mail order or catalogue sales, and counter retail. Some ofOtto 's best-known subsidiaries are Bonprix, a fashion retailer, myToys, an online toy store, and SportScheck, a sports retailer.

Werner Otto established the company in 1950 as a simple mail-order business, offering 28 pairs of shoes on a 14-page catalog. The service offered customers options for ordering at home and on account. The company began its expansion with the opening of the Hanseatic bank in 1969, and the Hermes Versand service which is the company's logistics service provider.

The establishment of the global company began in 1981, when Micahel, the son of Werners, took over the chairmanship of the board of directors. In the same year, companies established in France, Austria and Italy and investments in many companies, including the now famous SportScheck.

The company has continued to innovate, taking advantage of technological advances such as the internet. Today, Otto maintains a blog, and several social media accounts for its digital marketing and customer service channels.

The Otto Group has its registered office in Werner-Otto-Strasse 1-7 Hamburg, 22179 Germany.

Parcel delivery Otto ?

When you place an order, you will receive an email with your tracking ID and other order details. Your tracking ID is usually a 14-digit number, such as 02365276000047.

Otto strictly adheres to contactless delivery to maintain minimum sanitary standards in the delivery of your items.

  • When your item arrives, the driver places the package in front of your door and rings the bell or knocks
  • The driver will step back two steps so you can sign the package (with your own pen)
  • Step back two steps so the driver can take a picture of the label. This completes the delivery of your items

Customers have the option to set a specific delivery date and location for qualified items when they place the order. Once the order has been placed, it is no longer possible to change the address or delivery date.

Otto offers a 30-day return, and a 14-day return for sellers, all at no cost. Return labels are usually included in the package or sent to your email address. For items over 25 kg, you must call the 04036033603 to set a pickup date.

Items that have been ordered from sellers do not automatically have return labels. You must request a return label through your online account. You will then receive it under 'my account' once the request has been processed.

If you have any questions about shipping and deliveringOtto, call their customer service via the contact details below:

Additional details

Otto does not deliver goods outside Germany. Customers who are located outside Germany can contactOtto 's partners and subsidiaries in their respective countries. Three service providers take care ofOttodeliveries: Hermes,Otto's own carrier, DHL and GLS. Customers will be able to see the delivery time in the item list when they place an order.

Items in stock are usually delivered, via Hermèsshipping, in 2 to 3 working days (including Saturday) to the customer. Shipping items, on the other hand, will be delivered in 2 or 3 business days. Customers will be informed by e-mail and SMS before the delivery of their items.

The cost of shipping is always flat-rate, regardless of the value of the items ordered. The price of delivery of a standard package is € 5.95, while the price of delivery of a shipment is € 29.95. For delivery in 24 hours, the price of parcels is € 9.95 and that of delivery in transit € 19.95. Surcharges will be added to the shipping costs for all deliveries within 23 hours. You can check more information about shipping costs on the official website.

For items that are sold by sellers on the official website, the shipping method and shipping costs are at the discretion of the seller. However, this information will be available when placing the order.

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