Close
Rakuten

Rakuten tracking

Track your parcels from Rakuten in one click

Enter a Rakuten tracking number to track your package

Back to couriers list

How to track my Rakuten package?

Rakuten package tracking is easy with Ordertracker, all you have to do is to paste your tracking number in the above field to track a package or go to the track my package section. We provide you with the most powerful parcel tracking system for any post office. Ordertracker accepts any international tracking number, it is an universal tracking website to track a parcel on a global level such as "track my parcel" with accurate informations about your shipment.

Rakuten tracking from USA, Canada and UK

Rakuten courier ships to many countries around the world and you can track all packages that are sent through this courier on this site with just a few clicks. When a package is sent to you, the sender must provide you with a tracking number which will then be used on this site to know the status of your delivery and the location of your mail or package.

Information about Rakuten

Rakuten is an e-commerce and online retail store based in Tokyo, Japan. The company's business-to-business e-commerce platform, Rakuten Ichiba, is the largest in all of Japan.

The company is also engaged in other commercial ventures such as online banking and fintech, digital communication services such as Viber, and Kobo – an ebook distributor. Rakuten also owns Japan's fourth-largest mobile operator, Rakuten Mobile. Rakuten is present in more than 29 countries and regions and employs 14,826 people worldwide.

Rakuten owns rakuten.com (formerly buy.com), rakuten.fr (formerly Priceminister), Ikeda, Tradoria, play.com, wuaki.tv, eBates, Viki, and The Grommet. Its other stakes are ozon.ru, AHA Life, and rental vehicle companies Lyft, Cabify, Careem as well as Singapore-based e-commerce company Carouselland fintech company Acorns.

The company was founded in 1997 by Hiroshi Mikitani, a Japanese businessman. It was first named MDM, Inc. The online marketplace, Rakuten Shopping Mall, was offered to merchants with fewer restrictions – lower fees than most online marketplaces and the ability to customize their storefront.

In 2000, the company went public and listed on the JASDAQStock Exchange. As of May 2020, the company has more than 20,000 employees and a market capitalization of $11.6 billion.

Parcel delivery Rakuten ?

Your tracking number will be updated on your Rakuten Global Expressaccount. You can use the tracking number to check the delivery status of your package via Ordertracker. Tracking information may vary depending on the transportation service provider that handles the delivery of your goods. For packages that are shipped by FedEx, the most common tracking number format is a 12-digit number, for example 794 801 750 851.

If you have any problems with your delivery, you can check the FAQ on the Rakuten Global Expresswebsite, and contact your local post office or the carrier that handles your shipment.

Additional details

Most online stores in Japan, including Rakuten Ichiba, do not deliver to the United States or other international addresses. However, with Rakuten Global Express, all items purchased from Rakuten or other online stores can now be delivered internationally.

Here's how it works:

  • Customers can sign up for a Rakuten Global Express account and will be assigned a local address ( Rakuten Global Expressaddress)
  • Once the customer purchases online, they can send their items to the global address Rakuten that was created for them
  • Once the items have been delivered to the local address, customers will receive a notification and will need to confirm delivery
  • After obtaining confirmation, Rakuten Global Express will pack the items and ship them to the customer's address abroad
  • The delivery time could vary depending on the shipping option chosen by the customer, the earlier can be as early as three days from the time the items were shipped

Shipping Methods

There are three shipping methods available to customers - Express, Economy, and Regular Mail. The express is the fastest, but also quite expensive.

Economical is the best solution for deliveries without time constraints and is much faster than the classic mode, but less expensive than the express. Economy shipping options use air travel.

Conventional postal mail is a land delivery method and remains the least expensive method. This is the best solution for customers who are not in a hurry to receive their package and would like to save more on shipping costs.

For items or packages of more than 30 kg, with a length of more than 150 cm, or if the total dimension of the package exceeds 200 cm, shipping will be done by none of the methods described above. These packages will be sent by oversized delivery and will be shipped by FedEx. It is the best solution for larger items like furniture.

The prices of each shipping method vary depending on the country of destination.

Packaging and shipping preferences

Customers can set their shipping preferences to manual packaging or automatic packaging, and manual shipping or automatic shipping.

With Manual-Pack, Rakuten Global Express will not pack your items once received. They will need to contact you for confirmation. If you choose automatic packaging, all items received will be packed immediately. When it comes to shipping preferences, with auto-shipping, Rakuten automatically ships your packages according to the shipping method you specified in your preferences. For the manual, they will contact you to confirm if you already want to deliver the packages and what shipping method you want to use.

The manual method would be best for customers who tend to buy a lot of items and in different stores. This way, your packages will be packed in one package (if possible) and shipped in one go. This will allow you to save on shipping costs.

  • Sign-in
  • Create an account
Authentication
Sign-up
Forgotten password