Close
YunExpress

Track a YunExpress parcel

YunExpress is a popular Courier

Track your parcels from YunExpress in one click

Track a YunExpress parcel
Back to couriers list

YunExpress parcel tracking

Yun Express is one of the leading cross-border logistics providers in China. The company caters to the shipping and logistics needs of eCommerce businesses - from the first mile, sorting in warehouses and logistics hubs, custom clearance, and up to the last-mile delivery.

Currently, the company has more than 1,500 staff around the world, working in their 15 cargo transfer centers and 20 branches in mainland China. Yun Express presence in more than 220 countries and regions worldwide, and delivers more than 700, 000 pieces of parcels daily. The company is the preferred partner by e-commerce giants like Amazon, Wish, JOOM, VOVA, and Shopify.

The company was founded in 2014 with the aim of creating seamless and better shipping solutions for cross-border e-commerce. Yun Express has headquarters in Shenzhen and the United States.

  • Shenzhen Headquarter:
  • 17F, Chuanghui International Center
  • Intersection of Banxuegang Avenue and Yongxiang Road, Bantian Street
  • Longgang District
  • Shenzhen
  • Phone: 0755-89356329
  • Email: [email protected]
  • New Jersey, U.S.A:
  • YunExpress USA, Inc. 1100 Cranbury South Rv Rd
  • Monroe Township, NJ 08831
  • Phone: (732) 722-8110
  • Email: [email protected]
  • California, U.S.A:
  • YunExpress USA, Inc
  • 10722 S La Cienega Blvd
  • Inglewood, CA 90304
  • Phone: (732) 722-8110
  • Email: [email protected]

How to track a YunExpress parcel delivery?

To check your Yun Express delivery, use the tracking number you would have received when you shipped your package. If you are not the shipper, contact the shipper and ask for the tracking number which is a long set of numbers beginning with YT e.g. YT2039321222099658. Enter your tracking number in the tracking number field at Ordertracker.

The delivery of your packages can be affected by several factors such as the weather condition, issues with getting custom's clearances, the time it took to prepare your package, the method of delivery and the delivery service that was availed of by the shipper.

If it has passed the delivery timeframe and you still don't have your package, please contact Yun Express.

Some Yun Express shipping includes compensation for lost packages. Here are the general rules for compensation claims:

The company strictly adheres to “inquire first, claim late policy”. Lost items should be reported immediately after the lapse of the shipping timeline so the company can conduct inquiries. Damaged items, on the other hand, should be reported right after it was delivered.

Claims should be made within 30-days of the incident, otherwise, the company will no longer be able to process the compensation.

Prohibited items that were seized and destroyed by customs will not qualify for compensation.

YunExpress parcel delivery details

YunExpress offers a variety of shipping services to customers such as registered and unregistered standard express (international) for items weighing less than 2kg., and up to 3kg. in select destinations, a special rate to Japan, Middle East, and other qualified destinations, and many other choices.

The company also offers small parcel delivery via China Post. This is best for goods weighing below 2kg. Advantages of this service include customs clearance processing, has wider international coverage, affordable rate, and the option to avail of the registered packet which will track and trace. The delivery time will vary from 5 - 30 working days.

Customers may also avail of international shipping via DHL Express (HK). The weight limit and size restrictions can vary based on the destination of the package. This package is best for time-sensitive deliveries as it will only take 3-7 days to reach the intended destination. The service also comes with tracking so customers can keep track of their package as it is being shipped.

Internal Express via UPS is another service offered by Yun Express. The delivery time will take around 3 - 6 working days, and tracking is already included. One added benefit is the lower rate, up 30 - 60% lower than the published rates of Hong Kong UPS.

Packages can also be delivered directly to Amazon warehouses in the United States. This is best for sellers who are selling on the Amon e-commerce platform. Every single package should be less than 22kg., any excess will be charged an additional fee. The delivery time can take between 8 - 10 days.

Always check with authorities and the carrier ahead of time for items that are prohibited. Some examples of prohibited items infectious, toxic, and corrosive substances, and items with intellectual property rights registered in the U.S. In other words, pirated goods will not be accepted.

  • Sign-in
  • Create an account
Authentication
Sign-up
Forgotten password