Close
Zalando

Zalando tracking

Track your parcels from Zalando in one click

Enter a Zalando tracking number to track your package

Back to couriers list

How to track my Zalando package?

Zalando package tracking is easy with Ordertracker, all you have to do is to paste your tracking number in the above field to track a package or go to the track my package section. We provide you with the most powerful parcel tracking system for any post office. Ordertracker accepts any international tracking number, it is an universal tracking website to track a parcel on a global level such as "track my parcel" with accurate informations about your shipment.

Zalando tracking from USA, Canada and UK

Zalando courier ships to many countries around the world and you can track all packages that are sent through this courier on this site with just a few clicks. When a package is sent to you, the sender must provide you with a tracking number which will then be used on this site to know the status of your delivery and the location of your mail or package.

How long does it take to deliver Zalando ?

Zalando offers its products for sale online internationally, the company exists in Germany, France, Belgium, Sweden, Spain, Denmark, Austria, Switzerland, Luxembourg, Spain, the United Kingdom, Italy, Sweden, Denmark, Finland, Poland, Norway and the Netherlands. Zalando delivers to these countries in collaboration with many partners, world leaders in the delivery of parcels such as DHL and DHL Express, Hermès, DPD, GLS, La Poste, Colissimo, Chronopost, PostNL, PostNord, UPS, Nexive, Poste Italiane, Correos et FedEx among others.

Depending on the location, the partner(s) take care of the products and offer several delivery methods, depending on the package and the urgency of the shipment. The consumer has the choice to be delivered to his home, to another address or to a collection point, according to the terms and conditions made available to him by the carriers.

Real-time tracking is available for all delivery methods, regardless of the carrier.

In France: Deliveries are available to metropolitan France and Monaco, it is not possible to have delivered with Zalando for the DOM TOM. Zalando collaborates with Colissimo, Chronopost and Colis Privé to transport its products. It is also possible to have products delivered from the site when you are abroad, provided that the requested country is part of the global coverage of Zalando:

  • Standard Delivery: this service is free for a minimum purchase and paid for an order below the minimum amount. The delivery time depends on the product and its destination, usually they are estimated between 2 and 5 working days approximately. Delivery is made at home or to an address of your choice.
  • Express delivery: this service provides delivery within 24 hours at home, to an address of your choice or to a pick-up point. Express delivery at a pick-up point is made in a local business or post office chosen by the consumer. The package is made available for 7 days to be picked up, before being returned to the sender. To benefit from this service, it is necessary to place the order before 12 noon, if applicable, the order will be delivered the next working day.

In Germany: Deliveries are handled by GLS, DHL, Hermes or DPD:

  • Standard Delivery: this service provides delivery at home, to an address of your choice, or to a pick-up point. The delivery time is estimated between 2 and 5 working days approximately.
  • Express delivery: this service provides delivery at home, to an address of your choice, or to a pick-up point. The delivery time is estimated between 1 and 2 working days approximately (delivery from Monday to Saturday).

In Spain: Deliveries are made by Celeritas, Correos and Seur:

  • Standard Delivery: this service provides home delivery, up to three attempts. The delivery time depends on the shipment, it is communicated during the validation of the order. If the recipient of the package is absent, the package will be deposited at the post office for 15 days to be picked up.
  • Delivery to pick-up point: this service provides for delivery to a collection point (in one of the 2300 points Celeritas in the country). The package will be kept for 14 days to be picked up by the recipient.

In Italy: Deliveries are made by UPS, SDA, Bartolini and Nexive (Poste Italiane):

  • Standard delivery: this service provides home delivery. The delivery time depends on the shipment, it is communicated during the validation of the order.
  • Express delivery: this service provided by DHL provides for home delivery within an estimated period of between 1 and 3 working days depending on the destination. Orders placed before 1pm can be delivered the next day depending on the address. Express delivery is possible from Monday to Friday.
  • Relay point delivery: this service provides for delivery to a relay point Punto Poste or to one of the 12,000 Italian post offices in the country.

In Switzerland: deliveries are made by La poste:

  • Standard delivery: this service provides home delivery. The delivery time depends on the shipment, it is communicated during the validation of the order.
  • Delivery Next Day Evening Delivery: this service provides for express delivery the evening following the order. Delivery is possible from Monday to Friday from 16:30 to 21:00.
  • Delivery with PickPost: this service provides delivery to one of the 700 pick-up points in the country. The package can be picked up at the post office, SBB station or gas stations.

In Poland: deliveries are made by different partners:

  • Standard delivery by Fedex, DHL, DPD: this service provides for home delivery. The delivery time depends on the shipment, it is communicated during the validation of the order.
  • Delivery to a pick-up point DHL Parcel: this service provides for delivery to a point DHL Parcel, the recipient can choose the place and time that best suits to collect his package. The package is made available to be picked up within 7 days.
  • Express delivery: this service carried out by DHL Express provides for home delivery within two working days, provided that the order has been placed before 3pm. Delivery is available from Monday to Friday.

In the Netherlands: deliveries are made by PostNL, DHL, DPD, Budbee, and Bicycle Couriers. Several delivery options are available depending on the carrier and the product, the information is communicated during the order, the consumer thus has the choice for the terms of the delivery of his order.

In the United Kingdom: deliveries are made by Hermes:

  • Standard delivery: this service provides home delivery. The delivery time depends on the shipment, it is communicated during the validation of the order.
  • Click & collect delivery: this service provides for delivery to a collection point at the recipient's choice. Note that this delivery method takes 1 to 2 additional working days compared to a standard delivery.

In Austria: deliveries are made by DPD, GLS and Österreichische Post AG:

  • Standard delivery: this service provides home delivery. The delivery time depends on the shipment, it is communicated during the validation of the order.
  • Express delivery: this service provides delivery within about 1 to 2 working days depending on the destination (deliveries are available from Monday to Friday).

In Finland: deliveries are made by Posti and PostNord Logistics:

  • Home delivery or pick-up point: this service provides for home delivery at the desired time or at the pick-up point (the package is made available for 5 to 8 days to be picked up). The delivery time depends on the shipment, it is communicated during the validation of the order.

In Norway: deliveries are made by PostNord and are made at home without signature

In Belgium: deliveries are made by BPost:

  • Standard Delivery: this service is free for a minimum purchase and paid for an order below the minimum amount. The delivery time depends on the product and its destination, usually they are estimated between 2 and 5 working days approximately. Delivery is made at home or to an address of your choice, at a pick-up point, at work or in a locker BPost Cubee.
  • Express delivery: this service provided by DHL Express provides for delivery to the chosen address, within 1 to 2 working days to Belgium or Luxembourg.

In Sweden: deliveries are made by PostNord:

  • Standard Delivery: this service is free for a minimum purchase and paid for an order below the minimum amount. The delivery time depends on the product and its destination, usually they are estimated between 2 and 5 working days approximately. Delivery is made at home or to an address of your choice.
  • Express delivery: this service provided by DHL Express provides for delivery to the chosen address, within 1 to 3 working days.

In Denmark: deliveries are made by PostNord or Bring:

  • Standard Delivery: this service is free for a minimum purchase and paid for an order below the minimum amount. The delivery time depends on the product and its destination, usually they are estimated between 2 and 5 working days approximately. Delivery is made at home or to an address of your choice.
  • Express delivery: this service provided by DHL Express provides for delivery to the chosen address, the next working day.

How do I contact Zalando ?

the registered office of Zalando is located in Germany, at the following address:

  • Valeska-Gert-Straße 5, D-10243 BERLIN, Germany

Customer service is available by phone and email:

Information about Zalando deliveries

Zalando is a German e-commerce company, specialized in the sale of shoes and ready-to-wear that was founded in 2008 and is present in 18 European countries.

The company was created by Robert Gentz and David Schneider, its name is inspired by the Italian verb "zalare" which means "to make jokes".

Initially exclusively focused on the sale of shoes, Zalando has gradually evolved its offer towards other products.

The site starts by delivering to Germany, then starts delivering to other European countries, sales are now made to 23 countries in addition to Germany.

Zalando represents a market place where you can find more than 4500 international brands.

The company stood out with its innovative offer, free shipping and the possibility of return within 100 days, it found its audience and sales grew quickly.

Zalando has adapted its offer to the needs of non-German-speaking customers and thus extended its sales to many countries, also offering many payment options in local currency and a site in several languages.

The start-up of the beginning has become a very large company that today has more than 16,000 employees located in 140 countries.

Zalando offers many brands such as the following: Adidas, ASICS, Calvin Klein, Clarks, Converse, Diesel, Dr Martens, Fossile, G-Star, Lacoste, Levi's®, LK Bennett, Michael Kors, Mlle Selfridge, Nike, Puma, Ralph Lauren, Ray Ban, River Island, Skechers, Ted Baker, The North Face, Timberland, Tommy Hilfiger.

Zalando collaborates with international carriers to deliver its products, including: DHL and DHL Express, Hermès, DPD, GLS, La Poste, Colissimo, Chronopost, PostNL, PostNord, UPS, Nexive, Poste Italiane, Correos et FedEx among others.

The tracking number of a Zalando delivery

The tracking number format Zalando depends on the carrier that takes care of the package being shipped. It will be in DHL, DPD, Hermès, La Poste, Chronopost or FedEx format depending on which company makes the delivery.

  • Sign-in
  • Create an account
Authentication
Sign-up
Forgotten password