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Bahrain Post tracking

How to track my Bahrain Post package?

To track a Bahrain Post package, make sure you have the tracking number provided by the sender or the retailer. This unique code gives you access to all the information related to your shipment.

Enter this number in the search field and confirm. The most recent tracking data will be displayed automatically.

A detailed timeline then traces your package's journey: current location, completed transit stages, and estimated delivery date. This information is updated at each new stage, allowing you to follow your shipment's progress in real time.

Bahrain Post
Company information

About Bahrain Post

Bahrain Post is the national postal operator of the Kingdom of Bahrain, operating under the Ministry of Transportation and Telecommunications since the first post office opened in Manama in 1884. The government-run service provides postal, parcel, and express mail services throughout the country. Beyond traditional mail handling, Bahrain Post processes passport renewals, driver's license renewals, vehicle registrations, and bill payments on behalf of multiple government ministries.


Founded 1884
Country Bahrain
Avg. delivery 7-90d

How to contact Bahrain Post?

If you are experiencing issues with the delivery process managed by Bahrain Post, please do not hesitate to contact their customer support.

Headquarters Bahrain Post, Manama, Bahrain support@bahrain.bh

What is Bahrain Post?

Bahrain Post is the national postal operator of the Kingdom of Bahrain and the sole government-run postal service in the country. It operates under the Ministry of Transportation and Telecommunications and serves as Bahrain's primary provider of postal, parcel, and express mail services. Beyond traditional mail handling, Bahrain Post processes passport renewals, driver's license renewals, vehicle registrations, and bill payments on behalf of multiple government ministries, making it a central node in Bahrain's public service infrastructure. The organization serves both individual customers and businesses, with differentiated service tiers for personal correspondence and corporate or bulk mail dispatch.

The history of postal services in Bahrain begins on 1 August 1884, when the first post office opened in Manama as a sub-office of the Indian Post Office at Bushire, administered under the Bombay Postal Circle during the period of British Indian administration. In 1912, the Indian Government introduced a steamship line between India and the Gulf States, improving the regularity of postal connections to Manama. Home delivery was not introduced until the 1940s. A second branch opened on Muharraq island in 1946 and a third in Awali in 1950. Pakistan briefly administered postal operations following India's independence in 1947, before British Post took over in 1948. The first locally-produced Bahraini stamps appeared in 1953, denominated in annas and bearing the portrait of the late Amir.

The Bahraini government assumed full control of postal services in 1966 and began issuing stamps featuring the ruling family's portrait. With Bahrain's formal declaration of independence in 1971, the network expanded significantly. In December 1973, Bahrain joined the Universal Postal Union, formalizing its participation in the global postal system. By 1977, it was among the founding members of the GCC Post Authority. In 1986, Bahrain Post became a founding member of both the Arab Postal Union and the Gulf Postal Organisation. In 2002, stamps were reissued under the designation "Kingdom of Bahrain" following the country's constitutional transformation. Through the 2010s and 2020s, the organization pursued and renewed ISO 9001:2015 Quality Management System certification and launched digital improvements including online P.O. Box management and a smart locker network across shopping malls.

  • Founded: 1884, when the first post office opened in Manama under Indian postal administration, with full national control assumed in 1966
  • Headquarters: Manama, Kingdom of Bahrain
  • Parent organization: Ministry of Transportation and Telecommunications, Kingdom of Bahrain
  • Status: Government entity and sole national postal operator
  • UPU membership: Full member since December 1973
  • GCC Post Authority: Founding member, 1977
  • Gulf Postal Organisation: Founding member, 1986
  • Arab Postal Union: Member since 1986
  • Branch network: 17 post office locations across Bahrain's four governorates
  • Quality certification: ISO 9001:2015 Quality Management System, renewed multiple times
  • Award: International Customer Service Award, Universal Postal Union, 2024

Bahrain Post's standing within the international postal community is reinforced by its UPU membership and its founding status in several regional bodies. Through bilateral and multilateral postal agreements, the organization routes shipments to virtually any country in the world. In 2024, the UPU presented Bahrain Post with its International Customer Service Award, and in 2025, seven of its branches received Golden Shields in Bahrain's government service evaluation program. The organization also maintains a Philatelic Bureau and operates the Bahrain Post Museum near Bab Al Bahrain in central Manama, housing over 4,000 rare stamps from more than 195 countries and territories.

Which countries does Bahrain Post deliver to?

Within Bahrain, Bahrain Post operates 17 post office branches distributed across all four of the country's governorates, the Capital, Muharraq, Southern, and Northern. Named locations include the Manama Post Office, Adliya Post Office, and Bahrain Mall Post Office in the Capital Governorate; Al Hidd Post Office and a Postal Enquiry Office in Muharraq; Isa Town, Sanad, Sitra, and Riffa offices in the Southern Governorate; and Hamad Town and Budaiya offices in the Northern Governorate. This branch network is extended by 12 smart parcel locker stations installed in major shopping malls, providing service access beyond standard post office hours and locations.

Internationally, Bahrain Post organizes its destinations into four shipping zones based on geographic proximity and bilateral postal agreements. Zone A covers the Gulf Cooperation Council countries, which are the nearest neighbors and attract the lowest international parcel rates. Zone D covers the most distant destinations, including the Americas and the Asia-Pacific region. Through its UPU membership and the bilateral agreements it carries, Bahrain Post describes its international delivery capability as reaching any country in the world, with final delivery in each destination country handled by the local national postal operator.

  • Domestic coverage: All four governorates through 17 branch offices and 12 smart locker locations across major shopping malls
  • Zone A (GCC countries): Saudi Arabia, United Arab Emirates, Kuwait, Qatar, and Oman
  • Zone B (Arab countries): Arab-region destinations outside the GCC member states
  • Zone C: Europe, India, Pakistan, Iran, Afghanistan, Bangladesh, Sri Lanka, and the Maldives
  • Zone D: The Americas, Canada, Japan, Southeast Asia, Australia, New Zealand and Africa
  • Worldwide reach: Any country in the world through UPU membership and bilateral postal agreements

For international shipments, the routing model follows standard UPU procedures. Bahrain Post handles the item from the point of deposit through its domestic infrastructure before transferring it to the destination country's national postal operator for final delivery. A parcel sent to Germany would be handed to Deutsche Post upon arrival in German territory. A shipment to Australia would be passed to Australia Post, and one to the United States would be distributed by USPS. International exchange operations are processed through Bahrain Post's mail sorting compound in Hidd, which functions as the main inbound and outbound gateway for international postal traffic.

What are the Bahrain Post services and delivery times?

Bahrain Post offers four main service tiers for dispatch, each defined by weight thresholds, tracking availability, and delivery priority. Ordinary Mail is the most basic option, covering letters, documents, samples, and small gifts up to a maximum of 2,000 grams. No tracking number is assigned to ordinary mail items, and no guaranteed delivery timeframe is stated for this tier. For domestic shipments, no published delivery window exists. For international destinations, ordinary mail items may take up to 21 working days to arrive, with no visibility into their location during transit.

Registered Mail adds a tracking number to the shipment, allowing senders and recipients to follow the item through the postal chain. Available for both local and international dispatch, it accommodates items up to 2,000 grams and is the standard choice when proof of posting or delivery confirmation is needed. Domestically, registered mail typically arrives within approximately 48 hours. Parcels, which begin at 2,001 grams and extend to the maximum of 30 kilograms, are expected within one to three business days for domestic shipments, three to six business days for Zone A destinations, and six to ten business days for Zones B, C, and D.

Express Mail, marketed under the name Barid Mumtaz, is the priority tier of Bahrain Post's service range. For domestic shipments, same-day delivery is possible when items are deposited early enough in the day. For international destinations, Barid Mumtaz items receive priority handling throughout the sorting and dispatch chain and carry tracking numbers. GCC-bound express items are estimated at three to six business days, while Zone B, C, and D shipments are estimated at six to ten business days. All service categories share a stated maximum delivery window of 21 working days, which accounts for cases where customs clearance adds time to the transit.

  • Ordinary Mail: No tracking; maximum 2,000 grams; domestic delivery window not stated; international up to 21 working days
  • Registered Mail (domestic): Tracked; approximately 48 hours; maximum 2,000 grams
  • Parcels (domestic): Tracked; one to three business days; 2,001 grams to 30 kilograms
  • Parcels (Zone A, GCC): Tracked; three to six business days
  • Parcels (Zones B, C, D): Tracked; six to ten business days
  • Barid Mumtaz (domestic): Tracked; same-day delivery possible
  • Barid Mumtaz (international): Tracked; fastest available option, estimated three to ten business days depending on zone
  • Portable Postal Services: Staff travel to customers' homes or workplaces; available Saturday through Thursday from 7:00 AM to 7:00 PM; minimum 24-hour advance booking required

Beyond individual mail and parcel dispatch, Bahrain Post offers a Bulk and Business Mail service for organizations sending ten items or more. This channel is available through the Barid Mumtaz, registered mail, or ordinary mail tiers and is designed for corporate mailers dispatching marketing materials, invoices, or official correspondence at scale. The Portable Postal Services program, launched in 2025, allows customers to book an on-site visit from a Bahrain Post agent to complete postal transactions at their home or workplace. A minimum service fee applies, with different thresholds for individual and corporate customers.

What are the Bahrain Post rates and maximum dimensions accepted?

Bahrain Post calculates shipping rates based on a combination of weight, destination zone, and service tier. Ordinary Mail uses a flat weight bracket structure beginning at 1-20 grams and escalating through multiple increments to the 2,000 gram maximum. Registered Mail applies a similar bracket structure at higher rates, reflecting the tracking and added liability included with that service. All rates are denominated in Bahraini Dinar and can be estimated using the postage fee calculator on the official Bahrain Post website before dispatch.

For parcels, rates begin at the 2,001 gram threshold and scale upward to the 30-kilogram maximum. International parcel pricing is segmented by zone, with Zone A, the GCC countries, carrying the lowest rates and Zone D, covering the Americas, Canada, Japan, Southeast Asia, Australia, New Zealand and Africa, carrying the highest. Barid Mumtaz uses a base rate for the first 500 grams on domestic shipments, with a per-increment charge applied for each additional 500 grams. For international destinations, flat rates differentiated by zone apply. An optional Advice of Delivery service, which returns a signed receipt to the sender as proof of delivery, carries a supplementary fee. P.O. Box subscriptions are priced separately for personal and commercial subscribers, with commercial boxes carrying a notably higher annual fee than personal subscriptions.

  • Maximum weight for letters and registered mail: 2,000 grams
  • Parcel weight range: 2,001 grams to 30 kilograms
  • Rate currency: Bahraini Dinar (BHD)
  • Domestic Barid Mumtaz base rate: Covers the first 500 grams; per-500-gram increments apply beyond that threshold
  • International parcel zones: Four zones, Zone A lowest rate (GCC) through Zone D highest rate (Americas, Asia-Pacific, Africa)
  • Dimension limits: Follow UPU standards; specific dimension caps are not separately published in Bahrain Post's publicly available documentation
  • Optional Advice of Delivery: Available for tracked services; provides signed confirmation of receipt returned to the sender; supplementary fee applies

What are the Bahrain Post delivery options?

Bahrain Post delivers to home and office addresses for standard mail, registered mail, and parcels. For recipients who prefer a fixed mailing address independent of a physical location, P.O. Box rental is widely used, particularly by businesses and organizations. Both personal and commercial P.O. Box subscriptions are available at designated branches. As of 2025, the full subscription and renewal process can be completed online. Personal subscribers must provide an identity document copy and a completed application form; businesses must provide a commercial registration copy.

The network of 12 smart parcel lockers installed in major shopping malls across Bahrain provides a third delivery channel. Locations include three Seef Mall sites in Manama, Arad, and Isa Town; two Avenues Mall locations in Manama; Marasi Gallery Mall, Dragon City, and Souq Albaraha in Muharraq; Saar Mall; Sitra Mall; Al Reef Mall in Malkiya; and Bahrain Mall in Sanabis. When a parcel is delivered to a locker, the recipient receives an SMS with a verification code and must collect the item within 48 hours. This service is provided at no charge and operates outside standard post office hours.

  • Home and office delivery: Standard channel for mail, registered mail, and parcels at residential or business addresses
  • P.O. Box rental: Available at designated branches for personal and commercial subscribers; online subscription and renewal available as of 2025
  • Smart parcel lockers (Electronic Boxes): 12 locations across major shopping malls; 48-hour pickup window after SMS notification; no charge
  • Portable Postal Services: On-site service at customer's home or workplace; Saturday through Thursday, 7:00 AM to 7:00 PM; minimum 24-hour advance booking via hotline, WhatsApp, email, or online form
  • Post office collection: Inbound international parcels subject to customs clearance must be collected in person at the Hidd mail sorting compound

For items that cannot be delivered because no one is present at the delivery address or the address is inaccessible, Bahrain Post's practice for inbound international parcels is to issue a notification letter directing the recipient to the relevant post office or to the Hidd compound for collection. For domestic undelivered items, customers are directed to the 24/7 call center or their nearest branch. No formally documented parcel redirect service allowing re-routing to an alternate address is listed as a standard offering in Bahrain Post's public documentation.

What should I do if my Bahrain Post parcel is lost or damaged?

Bahrain Post directs customers experiencing issues with lost, delayed, or damaged mail to its 24/7 customer hotline as the primary first point of contact. For tracked shipments, including registered mail, parcels, and Barid Mumtaz items, checking the tracking status is the recommended initial step, as the system records the item's position at key processing points and may clarify whether it is still in transit, held at the Hidd customs compound, or awaiting collection. Ordinary Mail items carry no tracking number and cannot be traced through the system; these cases must be handled through direct contact with customer service.

Specific publicly documented procedures for formal claims, including claim forms, compensation scales, or filing deadlines, are not available in Bahrain Post's publicly accessible online resources. Customers are directed to contact the organization through its available channels to discuss their specific situation. Support is accessible through the 24/7 telephone hotline, a WhatsApp messaging line, email, an online contact form on the official website, and in-person visits to any of the 17 branch offices. For inbound parcels held at customs in Hidd, the recipient or an authorized representative must appear in person to complete clearance before the item is released.

  • 24/7 hotline: 80001100, the primary point of contact for delivery issues, delays, and missing items
  • WhatsApp support: +973 17341022
  • Branch visits: All 17 post office branches can assist with customer service inquiries in person
  • eGovernment portal: Accessible using eKey authentication at Visitor, Standard, or Advanced access levels via the national MyGov portal
  • Tracking system: The recommended first step for any tracked shipment; accessible through the official Bahrain Post website, the eGovernment portal, and the Postal Services mobile app
  • Customs delays: Inbound international parcels held at the Hidd mail sorting compound require the recipient to appear in person to complete clearance and pay any applicable duties

Does Bahrain Post handle international shipments and customs formalities?

Bahrain Post handles international shipments through its UPU membership and bilateral agreements with national postal operators worldwide. For outbound shipments, Bahrain Post processes the item through its domestic infrastructure before transferring it to the destination country's national postal operator for final delivery. Senders are required to accurately declare the contents and value of any item being dispatched internationally. Customs declaration forms must accompany the parcel, and Bahrain Post requests that senders include the recipient's mobile telephone number, and where possible an email address, on customs declarations to support delivery notifications upon arrival.

For inbound international parcels arriving in Bahrain that are subject to customs duties, including new items, gifts, personal effects, and commercial goods, the recipient must attend the mail sorting compound in Hidd in person, or send an authorized representative, for the inspection. All applicable customs duties must be paid at the compound before the parcel is released. Electronic processing of import declarations is the responsibility of the importer, their representative, or an authorized customs broker. For items sent to Bahrain from the United States, the required shipping forms are PS Form 2976-B inside PS Form 2976-E for priority services, or PS Form 2976 for lighter items.

Bahrain Post does not offer a publicly documented Delivered Duty Paid option as a standard commercial service, meaning customs duty liability falls on the recipient by default. Senders are responsible for verifying that the contents of their parcels do not fall within the prohibited categories published by Bahrain Post. Certain categories are barred from all service types, while others such as coins, currency, banknotes, precious metals, gems, jewelry, and watches are restricted under specific service categories. Additional restrictions may apply under Bahraini customs law beyond those listed by the postal operator.

  • Outbound customs: Full content and value declaration required; customs forms must accompany all international parcels
  • Inbound customs clearance: Conducted at the Hidd mail sorting compound; recipients notified by letter; personal appearance or authorized representative required
  • Duty payment: All applicable customs duties must be paid at Hidd before the parcel is released
  • Prohibited items (all service types): Arms and ammunition; cultured, imitation, artificial, or bleached pearls; perishable infectious and non-infectious biological substances; radioactive materials
  • Restricted items (certain service categories): Coins, banknotes, currency, securities, traveler's checks, precious metals, gems, jewelry, and watches
  • DDP availability: No publicly documented Delivered Duty Paid option; customs duty liability defaults to the recipient

Understanding tracking statuses

When tracking a Bahrain Post shipment, status updates appear as the item passes through key processing points in the postal chain. Registered Mail, Parcels, and Barid Mumtaz items all carry tracking numbers assigned at the time of deposit at the branch. Ordinary Mail does not receive a tracking number and cannot be traced. Bahrain Post uses the UPU's standard tracking number format, consisting of two prefix letters followed by nine digits and the country code "BH," producing a 13-character identifier. The two-letter prefix indicates the service type, with "RR" used for registered mail and "EE" for express mail. The tracking number is printed on the receipt issued at the time of deposit and may also appear in email confirmations for online transactions.

Tracking is accessible through the official Bahrain Post website, the national eGovernment portal, and the Postal Services mobile app on the MyGov national portal. Third-party aggregator platforms including OrderTracker also support Bahrain Post tracking numbers and present status updates alongside shipments from other carriers. For international outbound shipments, updates from the destination country's postal operator may appear once the item has been transferred abroad. For inbound parcels requiring customs clearance, a hold status will appear while the item awaits collection at the Hidd mail sorting compound. The table below describes the main status types that may appear and what each one indicates.

Status Description
Electronic information received The shipping label has been created and the item's data transmitted to the Bahrain Post system, but the physical parcel has not yet been deposited at a branch. This status confirms registration in the system but not physical entry into the postal network. It commonly appears when a seller or shipper prepares the shipment before dropping it off.
Item accepted The item has been handed over at a Bahrain Post branch and entered the postal system. It is now physically in Bahrain Post's possession and ready for initial processing. This status confirms that the shipment has passed the counter and has begun its journey through the postal chain.
In transit The item is moving through the postal network, either within Bahrain or along its international routing path. This status may appear multiple times as the item passes through different sorting facilities or intermediate hubs before reaching the destination country or the final delivery stage.
Dispatched abroad The item has exited Bahrain Post's infrastructure and been transferred to an international carrier or the destination country's national postal operator for onward routing. At this stage, further tracking updates may be generated by the receiving carrier's own system rather than Bahrain Post's.
Arrived in destination country The item has been received by the destination country's postal operator. It is now subject to that carrier's internal procedures for domestic sorting and final delivery. For shipments to countries without detailed tracking integration, this may be one of the last status updates visible before delivery.
Held at customs For inbound parcels arriving in Bahrain, this status indicates the item is at the Hidd mail sorting compound awaiting customs inspection. The recipient will have received a notification letter and must appear in person, or send an authorized representative, to complete clearance and pay any applicable duties before the parcel is released.
Out for delivery The item has been assigned to a postal carrier and is en route to the recipient's address. Delivery is expected to be attempted on the day this status appears in the tracking system.
Delivered The item has been successfully handed over to the recipient or placed at the designated delivery point. This is the final status in the tracking sequence for a successfully completed shipment.
Delivery attempted A delivery was attempted but could not be completed, typically because no one was present at the address or the address was inaccessible. Customers in this situation are directed to contact the 24/7 Bahrain Post hotline at 80001100 or visit their nearest branch for further instructions on collection or rescheduling.

Where can I find my Bahrain Post tracking number?

The Bahrain Post tracking number is automatically sent when your package is shipped. As the recipient, you receive it by email, SMS, or directly on the order confirmation page of the retailer's website.

If you cannot find it in your notifications, log in to your customer account on the website where you placed your order. The tracking number can be found in your order history or in the section dedicated to ongoing deliveries.

Once you have this number, enter it in the search field to check your delivery progress and estimated arrival date.

Why isn't my Bahrain Post package moving in the package tracking history?

When your Bahrain Post package tracking hasn't updated for several days, several factors may explain this delay: customs formalities for international shipments, logistical incidents, or simply a delay in updating the information.

Before taking any action, verify that the delivery address provided during the order is correct. An error or incomplete information can slow down the shipping process. If the delay persists beyond the announced timeframe, contact Bahrain Post customer service or the sender with your tracking number on hand. They will be able to precisely locate your package and, if necessary, open an investigation to determine the cause of the delay.

When I track my Bahrain Post package, why does it show as "returned"?

A "returned" status means that the package has been sent back to the sender. Several situations can explain this return:

Incorrect or incomplete address

The delivery driver was unable to identify the recipient due to an incorrect, illegible, or incomplete address missing essential information (apartment number, access code, etc.).

Unsuccessful delivery attempts

After several unsuccessful attempts and in the absence of collection within the allotted time, the package is automatically returned to its origin point.

Unclaimed package

The recipient did not collect the package from the post office or pickup point within the holding period, usually 15 days.

Customs issues

For international shipments, missing or incomplete documents or an incorrect value declaration can result in customs clearance refusal and the return of the package.

If your package shows this status, contact the sender or Bahrain Post customer service to find out the exact reason for the return and agree on a solution: a new shipment or refund according to the seller's terms.

Why does the Bahrain Post parcel tracking timeline indicate that my order cannot be found?

If no information appears when tracking your Bahrain Post package, several causes are possible:

Incorrect tracking number

Make sure that the number entered matches exactly the one provided by the sender. A single character error prevents the package from being identified.

Tracking activation delay

Tracking information is only available once the package has been picked up by Bahrain Post. A delay of 24 to 48 hours may occur between the notification being sent and the first status update.

Technical issue

Temporary malfunctions can sometimes affect the online tracking system. In this case, try again later or contact Bahrain Post customer service for assistance.