Bring tracking

What is Bring?

Bring is the business-to-business brand of Posten Bring AS, Norway's state-owned postal and logistics group. While its sister brand Posten serves private consumers in Norway with standard mail and parcel services, Bring is directed primarily at corporate customers across the Nordic region and at private customers outside Norway who need international shipping solutions. Together, the two brands form one of the most significant postal and logistics organizations in Scandinavia, covering the complete range of logistics needs from standard parcel delivery to warehousing and international freight forwarding.

The roots of the organization stretch back to 1647, when the Royal Norwegian Post Office was established by Hannibal Sehested under King Christian IV, making it one of the earliest postal institutions in Europe. Initially a private concern, the postal service passed to state ownership in 1719 through a joint General Directorate of Post covering both Norway and Denmark. By 1814, Norway had 25 post offices, 6 branch offices, and 97 rural sub-offices. The first railway line opened in 1854 and immediately became a key channel for postal transport. The first Norwegian postage stamp was issued the following year.

The 20th century brought further structural changes. The organization joined Norway's inaugural commercial flight route in 1920 and was renamed Postverket in 1933. A major transformation began in 1996, when it converted to a limited liability company under the name Norway Post BA, completing its transition to Posten Norge AS between 2000 and 2002. The years from 2003 to 2008 were defined by a series of acquisitions across the goods and express sectors. In 2008, the Bring brand was formally launched as a distinct identity for the group's corporate logistics arm, separating it clearly from the consumer-facing Posten brand.

• Founded: 1647 as the Royal Norwegian Post Office. The Bring brand was launched in 2008.
• Headquarters: Oslo, Norway
• Parent company: Posten Bring AS, fully owned by the Norwegian state through the Ministry of Trade and Industry
• Ownership: Fully state-owned limited liability company
• Sister brand: Posten, serving private consumers in Norway
• Workforce: Over 12,600 employees across both the Posten and Bring brands combined
• Service points: More than 9,000 pickup and service locations across the Nordic region
• Terminal network: 39 terminal and sorting locations across Norway, Sweden, Denmark, and Finland
• Customer platforms: Mybring business portal, myBring mobile app for iOS and Android, and a developer API platform for e-commerce integration

Bring's position in the Nordic market rests on its status as both a state-backed postal operator and an active commercial logistics provider. The company spans a wide scope of logistics services, from lightweight mailbox parcels and home delivery to pallet freight, intermodal rail-road transport, air freight, sea freight, and warehousing across Norway, Sweden, and Denmark. Its API platform allows e-commerce businesses to integrate Bring's services directly into their storefronts, giving customers the ability to choose preferred pickup points at checkout and receive automated tracking notifications. A strategic cloud migration has strengthened the company's data processing capacity across its Nordic terminal network.

Which countries does Bring deliver to?

Bring's core operating territory covers Norway, Sweden, Denmark, and Finland. These four countries form the backbone of the company's parcel and logistics network, supported by 39 terminal and sorting locations distributed across the region. In all four markets, Bring operates its own parcel and freight services with direct last-mile delivery capability, making it one of the few carriers to maintain this level of coverage across the entire Nordic area without depending on partner networks for primary delivery.

Beyond the Nordic core, Bring has extended its footprint into Western and Central Europe. The company operates dedicated offices and service lines in Poland the Netherlands, the United Kingdom, and Belgium. From the United Kingdom, Bring offers international cargo transport by road, rail, air, and sea, with regular routes serving Norway, Sweden, Denmark, Finland the Netherlands, Belgium, Germany, Spain, Italy, and Portugal. For destinations further afield, full freight forwarding capabilities are available, positioning Bring as a multi-modal international carrier rather than a purely domestic postal operator.

• Norway: Full national coverage, including remote and rural areas, with same-day courier and next-day express options available
• Sweden: Complete domestic parcel coverage with 1-3 business day standard delivery timelines and dedicated business parcel services
• Denmark: Full parcel and freight coverage with dedicated terminal infrastructure and business parcel services
• Finland: Standard parcel services covering the entire national territory
• United Kingdom: Direct freight and express services, warehousing, and project logistics through dedicated UK operations
• Western Europe: Road and intermodal freight to the Netherlands, Belgium, Germany, Spain, Italy, and Portugal
• International air freight: Express delivery to European destinations the day after pickup, and to global destinations within 2-7 business days depending on customs processing at the destination

For international parcel and freight routing, Bring uses a combination of its own cross-border network and partnerships with logistics operators in destination countries. Air freight shipments originate from Bring's Nordic hubs and connect to European and global destinations through its freight forwarding network. Intermodal services, combining rail and road transport, are offered as a lower-carbon alternative to pure truck transport for non-urgent cross-border freight within Europe. Sea freight is available for large-volume shipments where transit time is not the primary constraint.

What are the Bring services and delivery times?

Bring organizes its domestic offering around parcel, express, and freight services, with distinct products designed for business customers and private consumers alike. The range spans from lightweight mailbox delivery for small e-commerce parcels to full freight forwarding and warehousing for enterprise supply chains. Each service carries its own weight limits, dimension constraints, and delivery windows, allowing shippers to match their choice of service to the size, value, and urgency of the goods being sent.

• Mailbox Parcel: For parcels up to 5 kg that fit in or near the recipient's home mailbox. Delivery takes 2-3 working days within Norway. If the parcel does not fit in the mailbox, the recipient is notified by SMS or email and can collect at a local post office or arrange door delivery for an additional charge.
• Home Delivery Parcel: Delivers parcels up to 35 kg directly to the recipient's door. Evening delivery between 5 p.m. and 9 p.m. applies in cities and larger towns. In rural areas, daytime delivery between 8 a.m. and 4 p.m. is standard. Approximately 60% of Norway receives next-day delivery on this service, with remaining areas served within 2-3 business days.
• Pickup Parcel: Parcels are routed to one of more than 9,000 service points across Norway, Sweden, Denmark, and Finland including Post in Store manned locations and automated parcel lockers, rather than to the recipient's home address.
• Business Parcel: A B2B-focused standard parcel service for shipments between companies, available across Norway, Sweden, Denmark, and Finland with 1-3 business day delivery timelines within each market.
• Express Next Day: Guaranteed door delivery the following business day for most of Norway, with specific delivery windows of 9 a.m., 11:30 a.m., or 4 p.m. depending on postal code. Maximum weight is 35 kg. Maximum dimensions are 120x60x60 cm. Saturday delivery is available for most postal codes as an optional paid add-on.
• Courier and Local Courier: Same-day delivery for urgent city shipments, with hour-based options for delivery within 1, 2, 4, or 6 hours. A direct point-to-point VIP option is also available. Operated within major Nordic cities.
• Express Air Freight: Same-day delivery within Norway and the Nordic region. European destinations receive delivery the day after pickup. Global destinations are reached within 2-7 business days depending on customs. Documents, parcels, and goods are accepted. Dangerous goods and passports are excluded.
• Pallet Services: Handling of standard European pallets and groupage freight for B2B customers across domestic Nordic routes and international destinations.
• International Freight Forwarding: Road freight, rail-road intermodal transport, air freight, and sea freight for cross-border shipments to and from the Nordic region and beyond.
• Warehousing: Available in Norway, Sweden, and Denmark, including an integrated platform that combines e-commerce fulfillment with distribution as a single-contract offering.

The Express Next Day service is Bring's most time-defined domestic product. It includes a time guarantee and insurance coverage by default, and Saturday delivery is available as a paid option for most Norwegian postal codes. The specific guaranteed delivery window at a given address depends on postal code, and Bring publishes this information through its business portal and postal code lookup tools. Shipments that miss the guaranteed window are eligible for compensation under the terms of the service.

For express air freight, booking is made by phone and pricing is quoted individually at the time of booking based on weight, volume, and destination. The service does not accept dangerous goods as classified under international air transport regulations, nor does it accept passports. Tracking updates are delivered by email, SMS, or through Bring's online tracking system. Same-day courier assignments for local deliveries within cities are not trackable through the standard parcel tracking system.

What are the Bring rates and maximum dimensions accepted?

Bring applies a zone-based pricing model across its core parcel services. The applicable zone is determined by entering the origin and destination postal codes into a pricing calculator available through the Mybring business portal. Rates are then applied based on the zone and the chargeable weight of the shipment. Chargeable weight is the greater of the physical weight and the volumetric weight, calculated using standard dimensional weight formulas. This means that large but lightweight packages may be charged at a higher rate than their actual mass would suggest, which is standard practice across the European logistics industry.

For Express Air Freight, pricing is not published publicly and is instead quoted individually by phone at the time of booking, based on weight, volume, and destination. Surcharges apply across services for options including Saturday delivery, extra delivery attempts, identity verification on delivery, optional insurance coverage, and routing to a pickup point or parcel locker rather than the recipient's home address.

• Home Delivery Parcel, maximum weight: 35 kg per parcel
• Home Delivery Parcel, maximum length: 240 cm, or a combined length-plus-circumference measurement not exceeding 360 cm
• Home Delivery Parcel, minimum dimensions: 15x10x1 cm
• Mailbox Parcel, maximum weight: 5 kg
• Mailbox Parcel, maximum dimensions for rolled parcels: 45 cm in length, with a combined length, width, and thickness not exceeding 90 cm
• Express Next Day, maximum weight: 35 kg per parcel
• Express Next Day, maximum dimensions: 120x60x60 cm. Oversized items incur additional surcharges.
• Home Delivery Parcel, optional insurance: Available at a premium of 0.3% of the declared value, with a minimum charge and a maximum coverage cap of approximately $2,300 per shipment
• Express Next Day, included insurance: Coverage of approximately $4,600 is included by default with every shipment on this service

What are the Bring delivery options?

Bring offers a range of delivery and reception options designed to suit both home delivery and pickup preferences. For home delivery services, the standard method is direct delivery to the recipient's door. In cities and central areas, this occurs in the evening between 5 p.m. and 9 p.m. In other regions, daytime delivery between 8 a.m. and 4 p.m. applies. Recipients receive advance notification by SMS or email before the delivery date, including a tracking link through which they can change their preferred delivery day if needed.

When a recipient is not home at the time of delivery, Bring handles the situation according to the service type and the recipient's stated preferences. The parcel may be left at the door, deposited at a nearby automated parcel locker, or redirected to the nearest Post in Store or post office location. The recipient receives a notification by SMS or email in all cases. An additional delivery attempt can be arranged for a surcharge. Recipients may also provide advance authorization for the driver to leave goods at street level without requiring their presence.

• Home delivery to the door: Available for Home Delivery Parcel and Express Next Day. Evening delivery (5 p.m. to 9 p.m.) in cities, daytime delivery (8 a.m. to 4 p.m.) in rural and suburban areas.
• Pickup from service point: Over 9,000 locations across Norway, Sweden, Denmark, and Finland including Post in Store manned outlets, dedicated post offices, and automated parcel lockers.
• Automated parcel lockers: Available at select locations, offering access for parcel collection at any time without requiring staff assistance.
• Pre-notification by SMS and email: Included as standard with Express Next Day and Home Delivery Parcel. Informs the recipient ahead of the expected delivery date.
• Delivery date change: Recipients can adjust the expected delivery date through the tracking link in the pre-notification message or through the myBring mobile app.
• Return labels: Prepaid return labels are available as an add-on for business customers that need reverse logistics capabilities.
• Signature on delivery: Required for Express Next Day as standard. Recipients can opt for delivery to a pickup point as an alternative to home delivery.

The pickup point network is a central component of Bring's last-mile delivery model. E-commerce businesses that integrate Bring's API into their checkout systems can offer customers a choice of pickup point before completing the order, allowing the recipient to select a convenient location near their home or workplace. This approach reduces failed delivery attempts and gives customers greater control over where they collect their goods. Bring operates both manned Post in Store locations, which function during normal retail hours, and automated parcel lockers that can be accessed outside of business hours.

What should I do if my Bring parcel is lost or damaged?

Under Bring's standard policy, it is the sender of the parcel or goods who is the correct party to submit a claim. Recipients who believe their parcel has been lost or damaged should contact the seller or shipper who dispatched the goods, rather than approaching Bring directly. The sender must then file the claim through the Mybring online business portal, which is the official channel for all claims and complaints. Bring states that complaints submitted through this channel are typically processed within 14 days, with an initial response from the customer service team within 48 hours of first contact.

• Who may file a claim: The sender of the parcel. Recipients must contact the sender, who then raises the claim through the Mybring platform.
• Submission channel: The Mybring online business portal is the required channel for all claims and complaints.
• Processing time: Claims are typically resolved within 14 days. The customer service team aims to respond within 48 hours of initial contact.
• Force majeure exclusions: Bring does not accept liability for delays or losses caused by fire, natural disasters, war, strikes, landslides, or extreme weather events.
• Consequential damages: Bring does not compensate for indirect or consequential damages arising as a result of another incident.
• Optional insurance for Home Delivery Parcel: Available at a premium of 0.3% of declared value, with a maximum coverage cap of approximately $2,300 per shipment.
• Included insurance for Express Next Day: Coverage of approximately $4,600 is included by default with every shipment on this service.
• Customer service phone, Norway: 04045 for callers within Norway, or +47 21 31 62 34 for international callers.
• Express bookings, Norway: +47 04050
• Express bookings, Denmark: +45 70 103 103

The exclusion of consequential or indirect damages is an important detail for businesses shipping high-value or time-sensitive goods. A shipper whose goods are delayed and who suffers downstream commercial losses cannot seek compensation for those secondary losses through Bring's standard claims process. For shipments where such exposure is significant, purchasing optional insurance at the time of booking provides the most direct form of financial protection. The 0.3% premium rate applies to the declared value of the goods and is subject to the coverage cap noted above.

Does Bring handle international shipments and customs formalities?

Bring handles international shipments both as an exporter from Nordic countries and as a carrier for goods entering Norway. For businesses shipping from Norway to international destinations, the company offers freight forwarding by road, rail, air, and sea. Air express services deliver to European destinations the day after pickup and to global destinations within 2-7 business days, with customs clearance at the destination potentially adding time to the overall transit. Norway's status outside the European Union means all goods crossing the Norwegian border are subject to Norwegian customs regulations, with import duties, VAT, and product-specific taxes applied according to the category of goods declared.

Bring supports Delivered Duty Paid shipping arrangements for business customers, under which the sender takes responsibility for all customs duties, taxes, and brokerage fees rather than passing these costs to the recipient at the point of delivery. This arrangement is particularly useful for e-commerce merchants selling to Norwegian consumers who want buyers to see the total landed cost at checkout without unexpected charges appearing upon arrival. Customs declaration forms are required for all goods crossing into or out of Norway, regardless of the shipment's value.

For international air freight, Bring requires customs documentation for all cross-border consignments and explicitly prohibits the carriage of dangerous goods by air, as well as passports. Intermodal services, combining rail and road transport, are positioned as an environmentally lower-carbon option for non-urgent cross-border freight within Europe compared to pure truck transport. Sea freight is available for large-volume shipments where transit time is not the primary constraint. From the United Kingdom, Bring's operations connect directly to Norway, Sweden, Denmark, Finland the Netherlands, Belgium, Germany, Spain, Italy, and Portugal by road, with global freight forwarding available for destinations beyond Europe.

Understanding tracking statuses

When tracking a Bring parcel online, different statuses appear as the shipment moves through the network. These update at key points along the journey, from the moment the sender notifies Bring of an upcoming shipment through to final delivery or collection at a pickup point. Tracking is available through Bring's tracking portal, the Mybring business platform, and the myBring mobile app for iOS and Android. Shipments can be tracked by entering an item number, parcel number, sender reference, or a registered mobile phone number. Same-day courier and certain local courier items are not trackable through the standard system.

Tracking information typically becomes visible once the item is moving between Bring's terminals, which can take 1-4 days to first appear depending on the distance and method of transport. Push notifications, SMS alerts, and email updates can be activated through the myBring app and the Mybring platform so that recipients receive automatic status changes without needing to check manually. Bring uses three primary tracking number formats, a 13-character alphanumeric code consisting of two letters, nine digits, and two letters, such as CS111111111NO, an 18-digit numeric code beginning with the number 3, or a 17-digit numeric code beginning with the number 7.