CJ Logistics tracking

What is CJ Logistics?

CJ Logistics Corporation, known in Korean as CJ대한통운, is South Korea's oldest and largest integrated logistics company, operating as the primary logistics division of CJ Group, one of South Korea's most powerful conglomerates known as chaebol. The company was founded in 1930 under the name Chosun Rice Warehousing in Seoul, making it one of the oldest surviving logistics enterprises in Northeast Asia and placing its 95th anniversary in 2025. It is listed on the Korea Exchange under ticker 000120 and today operates in 46 countries across 282 cities with 462 hubs worldwide, serving customers ranging from individual e-commerce recipients to multinational corporations with complex supply chain requirements.

The company's history mirrors the economic transformation of Korea itself. In 1963, following a merger with Korea Transportation, the business was renamed Korea Express and expanded its capabilities to cover air, sea, and rail transport, directly supporting the country's rapid post-war industrialization. For several decades it operated as a subsidiary of Dong-ah Group until that conglomerate entered a government-sponsored debt workout program in 2003. Kumho Asiana Group acquired Korea Express in 2008 for approximately 4.1 trillion Korean won, intending to build a combined cargo and inland transport empire, but financial pressures following the 2008 global downturn forced another ownership change. CJ Group won a competitive bidding process to acquire a 40% controlling stake for 1.91 trillion Korean won, merged Korea Express with its existing logistics affiliate CJ GLS, and renamed the combined entity CJ Korea Express in 2013. The current name CJ Logistics was adopted in 2017.

From 2013 onward, CJ Logistics executed a series of international acquisitions to build out its global footprint. It took over CJ Smart Cargo in China in 2013, acquired Darcl Logistics in India in 2017, and absorbed the logistics and shipping divisions of Gemadept in Vietnam between 2017 and 2018. In North America, the 2018 purchase of DSC Logistics, a major Chicago-area third-party logistics provider, for $216 million laid the foundation of what became CJ Logistics America, LLC in 2020. A $416 million investment in new United States logistics centers followed in 2023, and in February 2026 the company opened its first dedicated e-commerce distribution hub in the Middle East at King Khalid International Airport in Riyadh, Saudi Arabia.

• Founded: 1930, as Chosun Rice Warehousing in Seoul, South Korea
• Former names: Korea Express (1963), CJ Korea Express (2013), CJ Logistics (2017)
• Parent company: CJ Corporation (CJ Group), one of South Korea's largest conglomerates
• Headquarters: Seoul, South Korea, with North American headquarters in Des Plaines, Illinois
• Stock listing: Korea Exchange (KRX), ticker 000120
• Global network: 46 countries, 282 cities, and 462 hubs worldwide
• Domestic South Korea capacity: Up to 5.28 million packages per day, with a maximum surge capacity of 9.23 million packages per day
• Domestic South Korea infrastructure: Over 400 warehouse facilities, 12 hub terminals, 270 sub-terminals, and 29,000 delivery vehicles
• 95th anniversary: 2025, marking the company's founding under the name Chosun Rice Warehousing in Seoul

In the South Korean domestic market CJ Logistics holds the dominant position, handling up to 5.28 million packages per day with surge capacity reaching 9.23 million. The company's proprietary cloud-based transport management system, LoIS Parcel, processes up to 20 million data entries per day to manage this volume. Dimensional and weight data is captured at scan points using the DWS system at 99.95% accuracy. Smart fulfillment centers equipped with AutoStore robotic systems, automated guided vehicles, autonomous mobile robots, and digital twin technology complete entire order-to-ship cycles in 6 hours, supporting a reported 99% next-day delivery rate for domestic parcels.

Which countries does CJ Logistics deliver to?

CJ Logistics operates physical infrastructure across 46 countries and 282 cities, while its freight forwarding division connects 220 countries worldwide. The geographic scope covers every major trading region, with South Korea as the dominant home market China, Southeast Asia including Vietnam and India, North America across the United States, Canada, and Mexico, Europe anchored in the Netherlands and Germany, and the Middle East through a distribution center opened in Saudi Arabia in February 2026.

In South Korea, the domestic network is the most developed, with over 400 warehouse facilities, 12 hub terminals, and 270 sub-terminals distributed across the entire country. A fleet of 29,000 delivery vehicles handles last-mile and long-haul movements, comprising 23,000 local delivery vehicles and 6,000 long-haul trucks. The parcel service under the O-NE brand has covered every calendar day of the year since January 2025, including Sundays and public holidays. Key domestic facilities include the Gunpo Smart Fulfillment Center and the Incheon Global Distribution Center, which runs an AutoStore system with 140 robots operating around the clock.

International operations are organized across distinct regional networks. In China, CJ Logistics has operated since 2004, maintaining a Technology, Engineering, Solutions innovation center in Shanghai and a flagship center in Shenyang. In India, the 2017 acquisition of Darcl Logistics, which held 182 offices at the time, created CJ Darcl Logistics, alongside a separately branded CJ GLS India parcel operation. In Vietnam, operations began in 1996, and the Gemadept acquisition established CJ Gemadept as the successor to the country's former leading general logistics operator. An April 2024 partnership with Ninja Van extended coordinated cross-border e-commerce coverage across six Southeast Asian countries for Korean exporters.

• South Korea: Full domestic coverage under the O-NE brand including every-day-of-year delivery since January 5, 2025
• China: Operations since 2004, including the Shanghai TES Innovation Center and the Shenyang Flagship Center
• Southeast Asia: Singapore, Malaysia, Indonesia, Vietnam, Philippines, and Thailand served through CJ's own infrastructure and the Ninja Van cross-border partnership
• India: Pan-Indian network through CJ Darcl Logistics and a separate CJ GLS India operation, with over 182 offices at the time of the Darcl acquisition
• Japan and Philippines: Active network countries within CJ Logistics' Asia-Pacific operations
• United States: 98% of the population covered within a two-day transit from five regional hubs in California, Texas, Illinois, Georgia, and Pennsylvania
• Canada and Mexico: Locations in British Columbia and Ontario for Canada, with import, export, domestic transport, and last-mile delivery operations in Mexico
• Europe: Netherlands (Tilburg), Germany (Nuremberg), Austria, Belgium, and Italy, with Tilburg and Nuremberg serving as the western termini for the EABS rail corridor from China
• Middle East: Saudi Arabia, UAE, Kuwait, and Qatar, served from the Riyadh distribution center opened in February 2026 at King Khalid International Airport
• Freight forwarding reach: 220 countries worldwide through the international forwarding division

The Eurasian Bridge Service, launched in May 2018, extends CJ Logistics' reach along the overland corridor between China and Europe using the Trans China Railway network. Containers are loaded in China, with Chengdu as a key origin point, and moved by rail across Eurasia before being transferred to truck for final delivery within 400 kilometers of the European terminus cities of Lodz in Poland Nuremberg in Germany, and Tilburg in the Netherlands. CJ Logistics has developed 52 routes from China to Europe and 74 routes from Europe to China under this service, covering a wide range of origin and destination combinations across the Eurasian landmass.

What are the CJ Logistics services and delivery times?

CJ Logistics operates a tiered domestic parcel service in South Korea under the brand name O-NE, a name derived from the Korean word meaning "come." The brand was launched as the country's first integrated delivery solution, covering every urgency level from same-day fulfillment through early-morning guaranteed delivery. The Everyday Delivery O-NE service, active since January 5, 2025, eliminated approximately 70 days per year during which domestic delivery had previously been unavailable in South Korea. The company's domestic network achieves a reported 99% next-day delivery rate across all service tiers.

• Same-Day O-NE: Orders placed and fulfilled on the same calendar day
• Early Morning O-NE: Delivery guaranteed before 7:00 AM on the day after ordering, designed for recipients who need goods before starting their workday
• Guaranteed Next-Day O-NE: Delivery confirmed the day after an order is placed, with a 99% success rate reported across the domestic network
• Everyday Delivery O-NE: Delivery on every calendar day of the year including Sundays and all public holidays, operational since January 5, 2025
• Contract Logistics and 3PL: End-to-end supply chain management covering B2B and B2C flows from 280 bases across 40 countries, serving food and beverage, healthcare, automotive, and consumer goods industries
• Freight Forwarding: Ocean and air forwarding connecting 220 countries, covering FCL and LCL ocean shipments, cargo consolidation, and special project freight for oversized or heavy-lift cargo
• EABS Multimodal Rail-Road: Rail and truck corridor connecting China to three European terminus cities, with costs approximately one-fifth those of air freight and speeds approximately three times faster than ocean shipping
• Cold Chain Logistics: Three temperature classes covering ambient, refrigerated, and frozen cargo, supported by the Cool Guardian IoT monitoring system and the Alta EXPERT blast-freeze technology with QuickFreeze processing
• Cross-Border Transportation: A dedicated US-Canada-Mexico service handling all documentation, customs requirements, and regional compliance across the three countries
• Customs Brokerage: Licensed import and export clearance covering tariff classification, valuation, country-of-origin determination, and Partner Government Agency regulations
• e-Commerce Fulfillment: Smart fulfillment centers with robotic picking and automated packaging, completing full order-to-ship cycles in 6 hours

For international freight forwarding, delivery times vary by transport mode. Air forwarding moves cargo in a matter of days, while ocean forwarding takes several weeks depending on the routing and destination. The EABS multimodal service occupies a middle position between these two options, as transit times are approximately three times faster than ocean freight while costs run to around one-fifth of equivalent air shipments, making it practical for cargo where air freight budgets are restrictive but ocean transit schedules are too slow for the product cycle involved.

For North American contract logistics and freight clients, CJ Logistics America's five regional hubs cover 98% of the US population within a two-day transit. The combined North American warehousing footprint reaches 30 million square feet. For cross-border e-commerce movements to Southeast Asia via the Ninja Van partnership, goods depart from Korean logistics centers by air freight and then receive customs clearance and final-mile delivery from Ninja Van's local teams in Singapore, Malaysia, Indonesia, Vietnam, the Philippines, and Thailand. This service was purpose-built for Korean exporters shipping K-pop merchandise, K-beauty products, albums, and Korean fashion to Southeast Asian buyers.

What are the CJ Logistics rates and maximum dimensions accepted?

CJ Logistics applies a multi-factor pricing model that differs by service type, transport mode, and geographic scope. For domestic South Korean parcel delivery under the O-NE brand rates are calculated using a combination of the parcel's physical weight, its dimensional, or volumetric, weight, and the distance band between origin and destination. For air freight forwarding, pricing is based on whichever is greater between actual and volumetric weight. Ocean freight pricing depends on container type, FCL or LCL, routing, and commodity classification. The EABS multimodal service is positioned at approximately one-fifth the cost of equivalent air freight for Eurasian routes.

• Domestic O-NE parcel rates: Calculated by physical weight, dimensional weight, and regional distance band within South Korea
• Air freight forwarding: Priced on actual or volumetric weight, whichever is greater
• Ocean freight forwarding: Based on container type (FCL or LCL), routing, and commodity
• EABS multimodal service: Approximately one-fifth the cost of equivalent air freight for Eurasian routes
• Contract logistics and 3PL: Pricing customized by client volume, service level, storage requirements, and value-added services selected
• Cold chain: Priced by temperature class, with additional charges for IoT monitoring and blast-freeze processing where applicable

Specific published weight and dimension limits for domestic Korean retail parcel services, maximum size thresholds for international forwarding shipments, and pallet specifications for contract logistics engagements are not detailed in publicly available documentation. CJ Logistics commercial teams handle rate and specification inquiries directly through global and regional portals, where quote request forms are available for prospective clients across all service categories.

What are the CJ Logistics delivery options?

For domestic parcel delivery in South Korea under the O-NE brand CJ Logistics delivers to the recipient's registered address. The Everyday Delivery O-NE service, active since January 5, 2025, means delivery is attempted on every day of the calendar year, including Sundays and public holidays, removing gaps that previously left recipients unable to receive parcels on around 70 days per year. Recipients can track their parcel in real time through the official mobile application, available on Google Play, which displays current status and expected arrival as the shipment moves through the network.

• Home delivery: Standard delivery to the recipient's address across all O-NE domestic parcel service tiers
• Same-day delivery: Available under Same-Day O-NE for orders placed and fulfilled within the same calendar day
• Early morning delivery: Guaranteed before 7:00 AM on the day after ordering under the Early Morning O-NE tier
• Every-day-of-year delivery: No delivery blackout days since January 5, 2025, covering Sundays and all public holidays
• Real-time tracking: Shipment status available through the official O-NE mobile application on Google Play and through the tracking section of the CJ Logistics website
• North American delivery: Handled through 3PL contract logistics and freight frameworks, including home delivery, freight delivery, and warehousing-to-distribution flows, based on individual commercial agreements

For contract logistics and freight forwarding clients across North America, Europe, and Asia, delivery and reception are structured within commercial agreements rather than a retail parcel framework. CJ Logistics America operates more than 80 warehousing, transportation, and freight forwarding locations across the United States, Canada, and Mexico, managing final-mile, freight delivery, and distribution on behalf of commercial clients. Specific details on consumer-facing self-collection points, parcel locker systems, or missed-delivery procedures for the South Korean O-NE service are not described in publicly available sources.

What should I do if my CJ Logistics parcel is lost or damaged?

CJ Logistics' track record on service quality is recognized through several industry rankings. The company was named Korea's Most Admired Company in the integrated logistics category for 6 consecutive years in surveys conducted by Korea Management Association Consulting, and has appeared on the Food Logistics Top 3PL and Cold Storage Providers list for 16 consecutive years. The company also received the WorldStar 2024 Packaging Award in the eCommerce category for its Tapeless Delivery Packaging Solution, an innovation designed to reduce packaging damage during transit and improve the unpacking experience for recipients.

• Main contact channel: CJ Logistics customer support is accessible through the official website's regional contact pages and inquiry forms
• North American customers: A dedicated customer service infrastructure operates through CJ Logistics America for clients and recipients in the United States, Canada, and Mexico
• Contract and freight clients: Claims and service recovery are managed through dedicated relationship managers and operations contacts assigned to each commercial account
• Domestic O-NE parcels: Inquiries about lost or damaged shipments should be directed to CJ Logistics Korea customer service through the website or the official mobile application
• Recommended documentation: When reporting a damaged or lost parcel, retain the original packaging, photographs of any damage, the tracking number, and proof of the goods' value

Specific published timelines for claims resolution, compensation amounts, and formal procedural steps are not available in publicly accessible sources for either the domestic Korean O-NE service or the international freight and contract logistics divisions. For precise claims procedures and applicable coverage terms, CJ Logistics customer service teams in the relevant region provide the applicable information based on the service type and the shipment's origin and destination.

Does CJ Logistics handle international shipments and customs formalities?

CJ Logistics is a fully licensed international logistics provider with customs brokerage operations across multiple countries. In South Korea, the company has been ranked first in quarterly government assessments of customs regulatory compliance for 10 or more consecutive years, reflecting long-standing standing with Korean authorities. In the United States, the customs brokerage team manages tariff schedule classifications, valuation methodologies, country-of-origin determinations, and Partner Government Agency compliance for all major import and export requirements.

For cross-border e-commerce movements to Southeast Asia, the April 2024 partnership with Ninja Van incorporates customs clearance handling across Singapore, Malaysia, Indonesia, Vietnam, the Philippines, and Thailand. Under this arrangement, Korean goods leave CJ domestic logistics centers by air freight and are cleared through customs by Ninja Van's local teams upon arrival in each destination country before final delivery. Ninja Van acts as local customs agent across the six countries covered, and the service was built specifically for Korean exporters shipping K-pop merchandise, K-beauty products, and Korean fashion to Southeast Asian consumers.

The EABS multimodal corridor between China and Europe manages cross-border customs handling across all transit countries as part of the unified service. Goods travel on the Trans China Railway network from Chinese origins across multiple international frontiers before reaching European terminus points in Lodz, Nuremberg, and Tilburg. At the Riyadh distribution center in Saudi Arabia, customs clearance for goods entering the country is integrated into the e-commerce fulfillment workflow, with cleared goods then routed to UAE, Kuwait, and Qatar.

• South Korea customs compliance: Ranked first in Korean government quarterly assessments for 10 or more consecutive years
• United States customs brokerage: Licensed coverage of tariff classifications, valuation, country-of-origin determinations, and Partner Government Agency regulations
• Southeast Asia cross-border: Customs clearance managed by Ninja Van in Singapore, Malaysia, Indonesia, Vietnam, the Philippines, and Thailand under the April 2024 partnership
• Middle East customs: Integrated clearance at the Riyadh distribution center for goods entering Saudi Arabia and distributing to UAE, Kuwait, and Qatar
• North American cross-border: Dedicated teams managing US, Canada, and Mexico documentation, customs paperwork, and regulatory compliance across all three countries
• EABS corridor: Customs handling across all Eurasian transit countries included as part of the multimodal rail-road service
• Global forwarding reach: Customs documentation and international trade compliance managed through the forwarding division's 220-country network

Understanding tracking statuses

When you track a CJ Logistics parcel online, the statuses displayed reflect the physical movement and processing stages the shipment passes through from collection to delivery. The underlying infrastructure is powered by LoIS Parcel, a cloud-based transport management system that processes up to 20 million data entries per day. Dimensional and weight data is captured at scan points using the DWS system at 99.95% accuracy. For international shipments, tracking updates may pause or be absent while the parcel is in customs clearance or crossing a border between countries, a delay that can last anywhere from a few hours to several days depending on the destination country's customs workload.

Tracking numbers for CJ Logistics domestic and standard international parcels consist of a 10-digit or 12-digit all-numeric string, with no letters, hyphens, or special characters. Tracking data does not appear in the system until the delivery driver physically scans the package at the point of collection. CJ Logistics shipments can also be monitored through third-party tracking platforms including where the carrier may appear under its former name CJ Korea Express.