SZ Anjun tracking
How to track my SZ Anjun package?
To track a SZ Anjun package, make sure you have the tracking number provided by the sender or the retailer. This unique code gives you access to all the information related to your shipment.
Enter this number in the search field and confirm. The most recent tracking data will be displayed automatically.
A detailed timeline then traces your package's journey: current location, completed transit stages, and estimated delivery date. This information is updated at each new stage, allowing you to follow your shipment's progress in real time.
About SZ Anjun
Shenzhen Anjun Logistics Co., Ltd. is a Chinese cross-border e-commerce logistics company established in 2011 and headquartered in Shenzhen, Guangdong Province. The company provides end-to-end export logistics solutions for cross-border sellers, specializing in international small parcel shipping from China to over 220 countries and territories, with particular focus on Latin American markets.
How to contact SZ Anjun?
If you are experiencing issues with the delivery process managed by SZ Anjun, please do not hesitate to contact their customer support.
What is SZ Anjun?
Shenzhen Anjun Logistics Co., Ltd., commonly referred to as SZ Anjun or simply Anjun, is a Chinese cross-border e-commerce logistics company founded in 2011 and headquartered in Shenzhen, Guangdong Province. The company specializes in export logistics for cross-border e-commerce sellers, offering end-to-end solutions that cover the full supply chain from shipments departing China to final delivery at the recipient's address in destination countries. Its service portfolio includes international small parcel special-line routes, overseas warehousing, customs clearance, cargo consolidation, and domestic last-mile delivery through its own Brazilian subsidiary, Anjun Express.
The company's origins trace back to 2011, when it was established to serve the growing community of Chinese online sellers who needed efficient, affordable, and trackable international shipping options for small parcels, at a time when traditional postal channels and established global carriers were not adequately meeting that need. Anjun focused from the outset on building dedicated special-line routes to Latin America, a corridor most carriers found difficult to serve reliably due to complex customs environments and geographic vastness. This strategic focus proved well-timed as Chinese e-commerce expanded globally through the 2010s, generating surging demand for affordable China-to-Latin America shipping. A landmark milestone came in January 2024, when Anjun contracted for a 25,000-square-meter customs supervision warehouse at Guarulhos International Airport in São Paulo, designed to process up to 1 million parcels per day through commercial express customs clearance.
- Founded: 2011, in Shenzhen, Guangdong Province, China
- Official company name: Shenzhen Anjun Logistics Co., Ltd. (深圳市安骏物流有限公司)
- Also known as: Anjun Logistics, Anjun Express, SZ Anjun
- Headquarters: Longgang District, Shenzhen City, Guangdong Province, China
- Brazilian subsidiary: Anjun Express Logística e Transportes Ltda, operating a domestic last-mile delivery network in Brazil
- Key infrastructure: 25,000 m² customs supervision warehouse at Guarulhos International Airport (GRU), São Paulo, plus a consolidation and reverse logistics warehouse in Curitiba, Brazil
- Postal partnerships: Correios (Brazil), Colissimo (France), Royal Mail (United Kingdom), DHL (Germany last-mile delivery)
- Carrier alliances: DHL, UPS, FedEx, TNT, and EMS for extended global delivery reach
- Network reach: Delivery to more than 220 countries and territories through carrier partnerships
- Revenue growth: Compound annual growth rate exceeding 110% over a recent three-year period
- Notable customer: Shein, in partnership since 2020
- Service philosophy: Integrity, efficiency, loyalty, and professionalism
Anjun's market position is built on infrastructure investment in destination markets rather than reliance on generic postal or freight forwarding networks. The company is recognized as the leading Chinese logistics provider for the China-to-Brazil parcel corridor, a route historically characterized by transit times of 30 to 90 days via ordinary postal channels. Its partnership with Shein, launched in 2020, compressed delivery times on the Brazil route to 9 to 14 days for major Brazilian cities, covering 80% of shipments. This ability to reduce transit on a historically difficult trade lane has made Anjun a principal logistics partner for Chinese e-commerce platforms and fast-fashion exporters shipping to Latin America.
Which countries does SZ Anjun deliver to?
Anjun's primary geographic strength lies in the China-to-Latin America corridor, where the company has established itself as the leading Chinese logistics provider. Brazil is the most important destination market with a dedicated customs supervision warehouse at São Paulo's Guarulhos International Airport, a consolidation and reverse logistics hub in Curitiba, a domestic last-mile delivery network through Anjun Express, and a strategic alliance with Correios for postal distribution. Beyond Brazil, the Latin America network covers Argentina, Chile, Colombia, Peru, and Mexico, all served through Anjun's dedicated special-line product family designed for B2C and C2C cross-border direct mail from China.
In Europe, Anjun operates dedicated special-line services to France, Germany, and the United Kingdom, each with distinct routing and last-mile arrangements. For France, it works with Colissimo, a subsidiary of La Poste. For Germany, the service uses cargo charter flights to European airports followed by DHL Packet for domestic last-mile delivery. For the United Kingdom, the company partners with Royal Mail and offers coverage across the entire UK territory, with delivery running approximately 3 to 7 days after customs clearance. The company has also developed a dedicated special line to the United States for parcels up to 5 kg, and won exclusive test operation rights for a parcel project in partnership with Pakistan Post for the South Asia corridor.
- Latin America: Brazil (primary market with proprietary infrastructure), Argentina, Chile, Colombia, Peru, and Mexico, served through dedicated special-line routes
- Europe: France (via Colissimo), Germany (via DHL Packet), and the United Kingdom (via Royal Mail)
- North America: United States, served through a dedicated special-line product for parcels up to 5 kg
- South Asia: Pakistan, through a partnership with Pakistan Post
- Global reach: More than 220 countries and territories through alliances with DHL, UPS, FedEx, TNT, and EMS for destinations outside Anjun's own special-line network
International shipments handled through Anjun's partner carrier network follow a handoff model. A parcel shipped from China via Anjun is processed and consolidated at Anjun's Chinese facilities, transported via dedicated or chartered cargo channels to the destination country, cleared through customs at a point where Anjun maintains infrastructure or formal clearance arrangements, and then transferred to the local last-mile operator for final delivery. A parcel bound for Brazil is delivered by Correios or Anjun Express. A shipment to France is handed to Colissimo after customs clearance in Paris. A parcel to Germany is passed to DHL for domestic delivery after arriving by cargo charter flight.
What are the SZ Anjun services and delivery times?
Anjun's service lineup is organized around dedicated special-line routes, each built for a specific destination country or region and designed to handle the customs, last-mile, and tracking requirements of that corridor. The company's flagship product is the Brazil Special Line, but it operates comparable dedicated services for Europe and North America. In parallel, Anjun offers overseas warehousing, cargo consolidation, and reverse logistics capabilities that support e-commerce sellers who need more than pure parcel delivery.
- Brazil Special Line (Standard): Anjun's core product for China-to-Brazil e-commerce parcels, covering consolidation in China, dedicated channel transport, customs clearance at Guarulhos Airport or through Correios-aligned channels, and last-mile delivery via Correios or Anjun Express. Delivery reaches 80% of major Brazilian cities within 9 to 14 days.
- Brazil Special Line for Sensitive Cargo: A variant of the Brazil route that accepts goods rejected by standard postal channels, including products with built-in batteries and cream cosmetics. Intended for electronics accessory and beauty product sellers who require an alternative to standard postal clearance.
- Brazil Special Line MINI: A light-packet service for shipments in the 0 to 300 gram range. Customs clearance is handled through transfer to the postal service, with final-mile delivery through Correios.
- Latin America Special Line: A B2C and C2C direct mail product for Argentina, Chile, Colombia, Peru, and Mexico, with country-specific customs handling and last-mile delivery arrangements in each destination.
- Chile Special Line: A dedicated route to Chile with specific handling and customs clearance arrangements calibrated for Chilean import processes.
- Mexico Special Line: A dedicated special line to Mexico, one of the largest cross-border e-commerce markets in Latin America.
- France Special Line: Departs from Hong Kong, clears customs in Paris, and uses Colissimo for final delivery within France. The service accepts products with built-in batteries and includes signed delivery confirmation.
- Germany Special Line: Uses cargo charter flights to European airport ports of entry, followed by DHL Packet service for German last-mile delivery. Transit time is approximately 9 to 12 days from origin in China.
- UK Special Line: Operated in partnership with Royal Mail, available in two sub-variants: a tracked and signed service limited to UK territory, and an untracked service covering a broader European zone. Delivery after customs clearance runs approximately 3 to 7 days.
- US Special Line: A dedicated route to the United States for parcels up to 5 kg, with rates calculated per gram and no minimum weight requirement.
- Overseas Warehousing: Warehouse facilities in Brazil, including the Curitiba hub, allowing sellers to pre-position inventory closer to customers and handle reverse logistics within the country.
- Consolidation Services: Multiple small shipments from different sellers are combined into larger consignments for more efficient international transport out of China.
- Anjun Express Local Delivery: Through its Brazilian subsidiary, the company offers domestic Brazilian last-mile delivery as a standalone service for e-commerce platforms, with direct city-to-city routing, API integration, and 24-hour fleet monitoring.
Delivery times on the Brazil route represent Anjun's most documented performance benchmark. Before Anjun's dedicated infrastructure was in place, China-to-Brazil shipments sent through ordinary postal channels took between 30 and 90 days. The company's investment in dedicated transport channels and the Guarulhos customs supervision warehouse reduced that figure to 9 to 14 days for 80% of shipments to major Brazilian cities. For less accessible regions in central-western Brazil, transit runs at 14 to 25 days. The Germany Special Line delivers in approximately 9 to 12 days from China, and the UK Special Line provides delivery within 3 to 7 days after arrival and customs clearance in the United Kingdom.
Anjun does not offer next-day or same-day delivery on any of its international routes. These cross-border special lines are designed to balance cost efficiency with tracking reliability rather than pure express speed, and the published transit times reflect standard operating conditions that may vary with customs processing volumes or routing adjustments on specific trade lanes.
What are the SZ Anjun rates and maximum dimensions accepted?
Anjun calculates charges primarily on the basis of actual weight, with rates applied per gram or per kilogram depending on the service line. Charging by the gram rather than rounding up to the nearest kilogram is a deliberate feature of its pricing structure, making Anjun particularly cost-effective for e-commerce sellers who ship large volumes of lightweight items, since per-gram billing eliminates the rounding losses that accumulate at scale. Volumetric weight calculations may apply on certain routes where parcel dimensions are a more relevant billing factor than gross weight.
Anjun does not publish a public retail price list. The company's primary customers are B2B clients, including e-commerce platforms, individual online sellers, and freight forwarders, who negotiate volume-based rates directly. Pricing is tiered according to shipping volume, with larger-volume shippers receiving preferential rates. Sellers who integrate Anjun through platforms such as Shopify access pricing through the carrier's formal integration channels rather than through a public rate card.
- Pricing basis: Actual weight, charged per gram on most service lines
- US Special Line maximum weight: 5 kg per parcel, with no minimum weight threshold
- Brazil MINI weight range: 0 to 300 grams, specifically designed for ultra-light small packets
- Rate structure: Volume-based B2B pricing, negotiated directly with Anjun or accessed through platform integrations
- Volumetric weight: May apply on select routes where parcel dimensions exceed the threshold for actual-weight billing
- Weight and dimension limits for other routes: Specific maximums vary by route and are provided directly to clients or communicated through Anjun's partner platforms
What are the SZ Anjun delivery options?
For cross-border shipments delivered through postal partners, delivery is to the recipient's home or business address. The final delivery experience in each country is governed by the practices of the local last-mile operator rather than by Anjun directly. In France, Colissimo applies its standard delivery procedures, which include a signed delivery record for tracked parcels. In the United Kingdom, Royal Mail delivers to the recipient's address with a signed-delivery record for the tracked service variant. In Germany, DHL Packet handles final delivery according to DHL's standard domestic procedures.
In Brazil, the delivery experience depends on whether the final-mile carrier is Correios or the Anjun Express domestic network. Through Anjun Express, the company makes three consecutive delivery attempts for each shipment and maintains direct contact with the customer to support successful delivery. The Anjun Express fleet operates with fully identified, controlled, and tracked vehicles monitored around the clock by a dedicated Risk Management Center in Brazil, providing continuous visibility across the last-mile process in that country.
- Home or business address delivery: Standard delivery method across all routes, executed by the local last-mile partner in each destination country
- Signed delivery (France): Available through Colissimo for the France Special Line tracked service
- Signed delivery (United Kingdom): Available through Royal Mail for the UK Special Line tracked variant, limited to UK territory
- Three delivery attempts (Brazil via Anjun Express): Three consecutive attempts are made when the Anjun Express network handles the final mile within Brazil
- Parcel redirect and time-slot selection: Not documented as Anjun features; these options depend on the capabilities of the final-mile carrier in each destination country
What should I do if my SZ Anjun parcel is lost or damaged?
Anjun operates as a B2B logistics provider, meaning its direct contractual relationship is with the shipper, which is typically the e-commerce seller or freight forwarder who booked the shipment, rather than with the end consumer. For end consumers who have purchased goods from an online seller and are awaiting a parcel that appears lost or damaged, the standard process is to contact the merchant first. The merchant then files a claim with Anjun through their account relationship, as Anjun's claims handling is structured to operate through the shipper channel rather than directly with individual recipients.
Anjun can be contacted through its official website for shipment inquiries and claims. For Brazil-specific deliveries handled by Anjun Express, the Brazilian subsidiary maintains a dedicated local customer service team to support e-commerce sellers and their customers on Brazil delivery issues. Third-party tracking platforms such as integrate with Anjun's tracking system and can provide additional shipment status visibility without requiring direct contact with the carrier.
- For end consumers: Contact the merchant or seller from whom the purchase was made, as they are the direct Anjun client and are responsible for filing claims on the shipper side
- For shippers and sellers: File claims directly through the account relationship with Anjun, via the official website or the applicable platform integration
- Brazil-specific support: Anjun Express, the Brazilian subsidiary, provides dedicated local customer service for Brazil delivery issues
- Tracking alternatives: Parcelsapp, and other integrated platforms provide shipment visibility without contacting Anjun directly
- Claims documentation: Specific requirements for lost or damaged parcel claims are not publicly detailed and are communicated through the shipper's direct account relationship with Anjun
Does SZ Anjun handle international shipments and customs formalities?
Customs clearance expertise is one of Anjun's defining operational competencies, and the company has made its largest infrastructure investments in this area for the Brazil corridor, where cross-border e-commerce customs processing has historically been among the most complex in Latin America. The centerpiece of this investment is the 25,000-square-meter customs supervision warehouse at Guarulhos International Airport in São Paulo, contracted in January 2024. This facility is designed to process up to 1 million parcels per day through commercial express customs clearance, directly addressing the bottleneck that previously held China-to-Brazil shipments at customs inspection points for extended periods. Curitiba also serves as an alternative customs clearance location for international postal parcels entering Brazil.
For other destination markets, customs clearance arrangements are built into each special-line product. France Special Line shipments clear customs in Paris upon arrival from Hong Kong. Germany Special Line parcels enter Europe via cargo charter flights and clear customs at the port of entry before being handed to DHL. UK Special Line parcels are cleared through UK customs before transfer to Royal Mail. For the Brazil MINI light-packet service, customs clearance is handled through the Correios postal channel, calibrated for low-value individual consumer shipments.
On the question of prohibited and restricted items, Anjun enforces strict rules across its network. Perfumes and fragrances, pharmaceuticals, sharp blades, powders, spray containers, tobacco, alcohol, cash, and dangerous goods including inflammable and explosive materials are strictly prohibited on all routes. Standalone batteries in all categories, including lithium, lithium-ion, nickel-metal hydride, power banks, dry batteries, and button batteries, are also prohibited as independent items. Products with built-in batteries are accepted only on specific routes designed for sensitive cargo, including the Brazil Sensitive Cargo Special Line and the France Special Line, with appropriate declaration procedures applied in each case.
- Brazil customs infrastructure: 25,000 m² supervision warehouse at Guarulhos International Airport (GRU), São Paulo, designed for 1 million parcel clearances per day, plus an alternative clearance hub in Curitiba
- France: Customs clearance in Paris upon arrival of consolidated shipments from Hong Kong
- Germany: Customs entry at European airport port of entry upon arrival of cargo charter flights
- United Kingdom: UK customs clearance before handoff to Royal Mail for domestic delivery
- Prohibited items (all routes): Perfumes and fragrances, pharmaceuticals, sharp blades, powders, spray containers, tobacco, alcohol, cash and securities, counterfeit products, dangerous goods, and standalone batteries of all types
- Accepted sensitive goods: Products with built-in batteries and cream cosmetics, accepted on the Brazil Sensitive Cargo Special Line and France Special Line only, with appropriate declaration procedures
Understanding tracking statuses
When you track an SZ Anjun parcel, different statuses appear as it moves through the logistics network from departure in China to delivery at the destination address. Anjun's tracking is accessible through its official website by entering the order number or waybill number in the query section. Tracking is also supported by a wide range of third-party platforms, including Parcelsapp. Anjun tracking numbers typically begin with the letters "AJ" followed by a numeric sequence and often end with "CN" to denote Chinese origin, for example AJ123456789CN, though the exact format may vary by service line.
| Status | Description |
|---|---|
| Shipment information received | Anjun has received electronic shipping data from the sender, but the physical package has not yet been handed over. The shipping label has been created and registered in the system, but pickup has not yet occurred. This status confirms that the order has been prepared on the shipper's side and entered into Anjun's system, without physical possession having been taken. |
| Accepted / Received by carrier | The physical package has been collected from the sender or delivered to an Anjun facility and officially entered into the Anjun network. This status confirms that the shipment has been taken in charge and is ready for initial processing and consolidation at the Chinese origin facility. |
| In transit | The package is actively moving through the logistics network. This status may appear multiple times at different geographic scan points, including sorting centers, consolidation hubs, and air cargo facilities, as the parcel progresses from China toward the destination country. |
| Departed from facility | The parcel has left a specific Anjun processing or sorting facility and is en route to the next node in the network. This status may appear several times as the shipment passes through successive facilities before departing Chinese territory. |
| Arrived at destination country | The parcel has reached the destination country and is pending entry into the customs process. For Brazil, this typically means the parcel has arrived at Guarulhos International Airport or an equivalent entry point. For France, it indicates arrival at the Paris customs clearance point. |
| Customs clearance | The parcel is undergoing customs processing in the destination country. This stage may include physical inspection, duty assessment, and documentation review. Duration at this stage varies depending on the destination country, the declared value of the goods, and the volume of parcels being processed at that time. |
| Customs cleared | The parcel has passed through customs and has been released for domestic distribution. At this point, the shipment is transferred to the local last-mile carrier for final delivery. Depending on the destination, that carrier may be Correios, Anjun Express, Royal Mail, Colissimo, or DHL. |
| Handed over to local carrier | The parcel has been passed to the local postal or courier operator for final delivery to the recipient's address. From this point onward, tracking updates are generated by the local carrier's systems. The local carrier's reference number may differ from the original Anjun tracking number. |
| Out for delivery | The parcel has been loaded onto a delivery vehicle and is scheduled for delivery on that day. This status is applied by the final-mile carrier once the package is in the hands of the local delivery agent heading to the recipient's address. |
| Delivery attempted / Failed delivery | A delivery attempt was made but the recipient was not available at the address. In Brazil, where Anjun Express operates its own delivery network, up to three consecutive delivery attempts are made. For other destinations, failed delivery procedures follow the standard policies of the local last-mile carrier. |
| Delivered | The parcel has been successfully delivered to the recipient's address. For tracked services using Royal Mail in the United Kingdom or Colissimo in France, a signed delivery record is generated as proof of delivery at the time of handover. |
| Exception / Delay | An issue has occurred that is temporarily preventing normal progression of the shipment. This may relate to a customs hold, an address discrepancy, weather disruption, or another operational irregularity. Further action may be required from the shipper or recipient to resolve the situation and allow the shipment to resume its normal routing. |
Where can I find my SZ Anjun tracking number?
The SZ Anjun tracking number is automatically sent when your package is shipped. As the recipient, you receive it by email, SMS, or directly on the order confirmation page of the retailer's website.
If you cannot find it in your notifications, log in to your customer account on the website where you placed your order. The tracking number can be found in your order history or in the section dedicated to ongoing deliveries.
Once you have this number, enter it in the search field to check your delivery progress and estimated arrival date.
Why isn't my SZ Anjun package moving in the package tracking history?
When your SZ Anjun package tracking hasn't updated for several days, several factors may explain this delay: customs formalities for international shipments, logistical incidents, or simply a delay in updating the information.
Before taking any action, verify that the delivery address provided during the order is correct. An error or incomplete information can slow down the shipping process. If the delay persists beyond the announced timeframe, contact SZ Anjun customer service or the sender with your tracking number on hand. They will be able to precisely locate your package and, if necessary, open an investigation to determine the cause of the delay.
When I track my SZ Anjun package, why does it show as "returned"?
A "returned" status means that the package has been sent back to the sender. Several situations can explain this return:
The delivery driver was unable to identify the recipient due to an incorrect, illegible, or incomplete address missing essential information (apartment number, access code, etc.).
After several unsuccessful attempts and in the absence of collection within the allotted time, the package is automatically returned to its origin point.
The recipient did not collect the package from the post office or pickup point within the holding period, usually 15 days.
For international shipments, missing or incomplete documents or an incorrect value declaration can result in customs clearance refusal and the return of the package.
If your package shows this status, contact the sender or SZ Anjun customer service to find out the exact reason for the return and agree on a solution: a new shipment or refund according to the seller's terms.
Why does the SZ Anjun parcel tracking timeline indicate that my order cannot be found?
If no information appears when tracking your SZ Anjun package, several causes are possible:
Make sure that the number entered matches exactly the one provided by the sender. A single character error prevents the package from being identified.
Tracking information is only available once the package has been picked up by SZ Anjun. A delay of 24 to 48 hours may occur between the notification being sent and the first status update.
Temporary malfunctions can sometimes affect the online tracking system. In this case, try again later or contact SZ Anjun customer service for assistance.