Yurtici Kargo tracking

What is Yurtici Kargo?

Yurtiçi Kargo, whose full legal name is Yurtiçi Kargo Servisi Anonim Şirketi, is Turkey's first private cargo company, founded on May 17, 1982 by Dr. İbrahim Arıkanlı. At its founding, the company operated from just 3 branches with approximately 40 employees, serving a domestic market that had no existing dedicated private courier network. Over the following decades, Yurtiçi Kargo grew into the dominant name in Turkish logistics, operating under the umbrella of Arıkanlı Holding, a diversified Turkish conglomerate with interests spanning education, insurance, energy, tourism, and construction.

The company's earliest phase focused on building the infrastructure and operational model for private cargo delivery across Turkey's varied terrain. In 1992, Yurtiçi Kargo transitioned to an agency and franchise system, enabling rapid geographic expansion nationwide. By 1993 it had become one of the first Turkish logistics companies to integrate computerized IT operations into cargo management, and in 1995 it earned its first formal quality certification. A landmark came in 1999 when the company received the TS ISO 9002 quality certificate, becoming the first Turkish cargo company to achieve that distinction. In 2001, it launched its website and introduced online cargo tracking, a significant step in Turkish logistics at the time.

International partnerships shaped Yurtiçi Kargo's development through the 2000s. In 2003, the company formed a strategic alliance with La Poste, France's national postal service, extending its reach to 230 countries. GeoPost, La Poste's parcel delivery division, took a formal equity stake in Yurtiçi Kargo in 2007, deepening the partnership and enabling joint operations in Russia, Romania, Ukraine, Bulgaria, and Kazakhstan. The 2020s brought further investment in alternative delivery infrastructure, including the YK Plus initiative launched in 2020, which established a network of approximately 3,000 authorized pickup points and 24/7 smart lockers across all 81 Turkish provinces.

• Founded: May 17, 1982, as Turkey's first private cargo company, with 3 branches and approximately 40 employees
• Headquarters: Ayazağa Mahallesi, Kemerburgaz Caddesi No: 10 D Blok, Vadi Koru, Sarıyer, Istanbul, Turkey
• Parent company: Arıkanlı Holding, a diversified Turkish conglomerate
• International partnership: GeoPost, the parcel delivery arm of France's La Poste, equity partner since 2007
• Infrastructure: More than 1,200 branches, 33 transshipment centers, 18 regional directorates, and a fleet of over 6,000 vehicles
• YK Plus network: Approximately 3,000 alternative delivery points and 24/7 smart lockers distributed across all 81 provinces
• International reach: More than 220 countries and territories
• Slogan: "Just as We Promised"

Yurtiçi Kargo holds a strong position in Turkish domestic logistics. It was the only cargo company included in Brand Finance's list of Turkey's Top 100 Most Valuable Brands in 2014, and it ranks as the second-largest taxpayer in Turkey's entire transportation sector, after Turkish Airlines. The company received its official Postal Service Provider Authorization in 2014 and has held FIATA membership since 1997. Between 2020 and 2024, it received the top customer satisfaction award in the domestic cargo sector from both KALDER and the A.C.E. Awards for five consecutive years.

Which countries does Yurtici Kargo deliver to?

Within Turkey, Yurtiçi Kargo provides coverage across all 81 provinces, with the exception of military-restricted zones. The operational infrastructure supporting this nationwide reach consists of 18 regional directorates, 33 transshipment and transfer centers, and more than 1,200 branches and business offices. A fleet of over 6,000 vehicles handles last-mile delivery. The company also serves the Turkish Republic of Northern Cyprus through a dedicated service category covering shipments from Turkey to Northern Cyprus, shipments within Northern Cyprus, and an air return service from Northern Cyprus back to Turkey.

The YK Plus network further extends the company's physical footprint within Turkey. Approximately 3,000 contracted local businesses function as authorized parcel pickup and drop-off points distributed across all 81 provinces. These are supplemented by a growing number of 24/7 smart lockers accessible at any hour, where recipients collect parcels using an SMS-delivered access code. Together, these alternative delivery points give Yurtiçi Kargo coverage that extends well beyond its traditional branch locations.

Internationally, Yurtiçi Kargo ships to more than 220 countries and territories through its partnership with GeoPost, the parcel delivery arm of France's La Poste that operates the DPD network globally. The company has maintained a close operational relationship with Eastern European and CIS markets including Russia, Romania, Ukraine, Bulgaria, and Kazakhstan, owing to joint ventures undertaken with GeoPost from 2007 onwards. A dedicated cross-border e-commerce export service covers 22 specific European Union member states with end-to-end logistics management from Turkish pickup to EU doorstep delivery.

• Domestic Turkey: All 81 provinces, with the exception of military-restricted zones
• Northern Cyprus (T.R.N.C.): Dedicated service for shipments from Turkey to T.R.N.C., within T.R.N.C., and air return from T.R.N.C. to Turkey
• YK International Fast Trade coverage (22 EU countries): Germany, France, Netherlands, Belgium, Austria, Denmark, Italy, Spain, Portugal, Sweden, Czechia, Poland Hungary, Romania, Latvia, Lithuania, Finland Slovakia, Slovenia, Estonia, Croatia, and Ireland
• Eastern Europe and CIS: Russia, Romania, Ukraine, Bulgaria, and Kazakhstan, served through historical GeoPost joint operations
• Worldwide: More than 220 countries and territories via the GeoPost and DPD international network

International shipments operate through the GeoPost network. A parcel sent from Turkey via Yurtiçi Kargo is collected and processed domestically, then transferred to GeoPost's DPD infrastructure for onward transit and final delivery in the destination country. Within Europe, local DPD affiliates handle the final leg. For cross-border e-commerce shipments under the YK International Fast Trade service, Turkish export customs documentation and EU import clearance are both managed within the service, with the Geopost affiliate in the destination country completing delivery to the end consumer.

What are the Yurtici Kargo services and delivery times?

Yurtiçi Kargo operates several distinct service categories for domestic, international, and e-commerce logistics. For domestic shipments, senders may initiate a shipment by dropping it off at a branch, booking a courier pickup from their address, or using the mobile app's Call Courier feature to schedule a collection. The service offers multiple delivery configurations, including direct address delivery, branch pickup, YK Plus delivery point, or 24/7 smart locker. A recipient-selected delivery day option, introduced as a first in Turkey by Yurtiçi Kargo in 2008, allows the recipient to choose a preferred delivery date by responding to an SMS notification.

• Domestic Standard Service: Door-to-door, branch collection, YK Plus delivery point, or 24/7 smart locker delivery across all 81 Turkish provinces
• YK Plus Delivery Points and Smart Lockers: A network of approximately 3,000 contracted pickup points and automated locker stations; locker parcels are held for 3 days and accessed via SMS code at any hour
• E-Commerce Services: High-volume outbound delivery, printed returns codes for drop-off at any branch or YK Plus point, and 51 Direct Distribution Points that bypass intermediate handling steps for faster delivery
• YK International Express: Door-to-door shipping to 220+ countries, with a maximum per-piece weight of 70 kg and a maximum total consignment weight of 600 kg
• YK International Standard: Economy-priced international shipping for less time-sensitive cross-border consignments
• YK International Fast Trade: Cross-border e-commerce export service covering 22 EU countries, including customs documentation and DPD final-mile delivery, with an average delivery window of 7 to 10 working days
• T.R.N.C. Service: Dedicated shipment flows covering Turkey to Northern Cyprus, within Northern Cyprus, and air return from Northern Cyprus to Turkey

For domestic shipments, Yurtiçi Kargo publishes standard delivery timeframes measured in business days, with branches open Monday through Friday from 9 a.m. to 6 p.m. and Saturdays from 9 a.m. to 5 p.m. For shipments under 600 km, office-to-office transit takes 1 to 2 days, while full door-to-door service ranges from 1 to 4 days. For distances between 600 and 1,200 km, office-to-office transit takes 2 to 3 days and door-to-door service ranges from 2 to 5 days. For shipments over 1,200 km, transit takes 3 to 4 days office-to-office and up to 6 days door-to-door. These timeframes are subject to force majeure exceptions including adverse weather, flight delays, and traffic disruptions.

For international express shipments from Turkey, published delivery times are 1 to 2 business days to Europe, 2 to 3 days to North America, 3 to 4 days to South America, 4 to 5 days to Africa, and 2 to 5 days to the Far East. The YK International Fast Trade service operates with an average delivery window of 7 to 10 working days, a longer timeframe that reflects the full customs processing and final-mile coordination involved in e-commerce exports to EU member states. International service to Arab-majority countries is not available on Fridays.

What are the Yurtici Kargo rates and maximum dimensions accepted?

Yurtiçi Kargo calculates shipping charges using three main criteria. The first is the cost-based weight of the shipment, defined as the greater of the actual weight in kilograms versus the volumetric weight, which is calculated by dividing the total volume by 3. The second is the line distance category between the origin and destination, while the third is the applicable rate from the company's published price list. A tiered calculation method applies for shipments exceeding 50 kg, and contracted corporate customers receive negotiated rate structures that differ from the standard published tariffs.

Discounts are available to customers who ship through digital channels. The mobile app's Call Courier feature offers a 30% reduction on shipments booked through it compared to walk-in branch rates. The Internet Branch web portal also provides lower pricing than standard counter rates. For international shipments, a variable monthly fuel surcharge applies, recorded at 30.50% as of March 2026, along with a universal postal contribution of 2.00% and an administrative fee of 0.35%, both applied per Turkey's Law No. 6475 on postal services.

• Maximum domestic weight: 100 kg per shipment
• Maximum domestic volume: 900 dm³ per shipment
• Maximum domestic length: 3 meters for a single item; items exceeding this threshold require special transportation arrangements outside the standard service
• International per-piece limit: 70 kg weight and 100 cm longest single dimension for YK International Express
• Maximum international consignment weight: 600 kg for YK International Express
• Maximum declared international value: $30,000 for YK International Express
• YK International Fast Trade customs threshold: Shipments under 300 kg total weight and under $15,000 declared value qualify for simplified Turkish ETGB export customs documentation
• Mobile app discount: 30% reduction on shipments booked via the Call Courier feature compared to branch walk-in pricing

What are the Yurtici Kargo delivery options?

Recipients can receive their Yurtiçi Kargo shipments through several different channels. The primary method is door-to-door address delivery, where a courier brings the parcel directly to the recipient's registered address. If the recipient is not present when delivery is attempted, the courier leaves a written Cargo Notice at the address with details of the shipment and the relevant branch. The recipient then has 3 days to collect the parcel from the nearest branch before it is returned to the sender at the sender's expense.

The YK Plus network provides two additional alternatives for recipients who prefer not to wait at home for delivery. YK Plus Delivery Points are contracted local businesses authorized to hold parcels for collection, distributed across all 81 provinces. YK Plus 24/7 Smart Lockers are automated stations where couriers deposit parcels and recipients receive an SMS access code. The recipient has 3 days to collect the parcel at any time of day or night. For e-commerce returns, customers generate a return code online and drop the parcel at any branch, YK Plus Delivery Point, or Smart Locker without needing to visit a staffed counter.

• Door-to-door address delivery: The courier delivers directly to the recipient's registered address during standard business hours
• Branch collection: The recipient collects the parcel directly from any Yurtiçi Kargo branch at their convenience
• Cargo Notice collection: If no one is present at the time of delivery, a written notice is left and the recipient has 3 days to retrieve the parcel from the nearest branch
• YK Plus Delivery Point: Collection from one of approximately 3,000 contracted local businesses authorized to hold parcels for pickup
• YK Plus 24/7 Smart Locker: The courier deposits the parcel at an automated locker station; the recipient collects using an SMS access code within a 3-day window at any hour
• Sender's Choice of Delivery Day: The sender nominates a specific preferred delivery date at the time of shipping
• Recipient's Choice of Delivery Day via SMS: The recipient receives an SMS and selects from available delivery dates; this was introduced as a first in Turkey by Yurtiçi Kargo in 2008

What should I do if my Yurtici Kargo parcel is lost or damaged?

Yurtiçi Kargo operates a three-stage compensation procedure for lost or damaged shipments, governed by the Turkish Commercial Code, Law No. 6102. In the first stage, the customer submits a written petition to the local branch, the relevant regional directorate, or the General Directorate. The petition must include specific identification details, shipment references, a description of the loss or damage, the compensation amount being claimed, and the customer's bank account IBAN for payment. Supporting documentation is also required. Petitions with missing documents may be rejected, though the customer is typically given a reasonable period to supply any absent materials before a final decision is made.

In the second stage, the Regional Directorate conducts an investigation. For lost shipments, all branches and transshipment centers across the country are searched. For damaged or late-delivered shipments, reports and assessments are collected from each unit the cargo passed through. In the third stage, claims below 5,000 Turkish lira are decided at the Regional Directorate level, while claims of 5,000 lira or above require approval from the General Directorate. If a claim is approved, the compensation is transferred to the customer's bank account and any damaged goods are retrieved by Yurtiçi Kargo. If rejected, the customer is informed in writing and retains the right to file an objection petition for re-evaluation.

• Contact details: Customer name, address, phone number, and email address
• Shipment parties: Full names of both the sender and the recipient
• Shipment reference: The tracking number or invoice number and date, plus the receipt document date if available
• Damage or loss description: A detailed written description of the specific issue and the compensation amount being claimed
• Bank account details: The customer's IBAN for any approved compensation transfer
• Proof of value: Purchase receipts, invoices, or delivery notes establishing the item's commercial value
• Proof of shipment: A copy of the receipt and a copy of the transportation bill

Does Yurtici Kargo handle international shipments and customs formalities?

Yurtiçi Kargo handles international shipments through two primary service categories. YK International Express provides door-to-door shipping to more than 220 countries via the GeoPost and DPD network, with published delivery times of 1 to 2 days to Europe, 2 to 3 days to North America, and 4 to 5 days to Africa. For Turkish businesses selling goods to EU consumers, the YK International Fast Trade service manages the full export logistics chain, from collection at the Turkish seller's premises through Turkish export customs documentation and EU import clearance, to final delivery by the local Geopost affiliate in the destination country.

Turkish export customs documentation for YK International Fast Trade shipments is processed through Turkey's Electronic Commerce Customs Declaration system, known as ETGB. This mechanism applies to individual consignments under 300 kg total weight and under $15,000 in declared value. The service is compliant with the European Union's IOSS regulation governing VAT collection on low-value imports. For EU recipients, the service includes the Predict feature, which sends a notification containing a 1-hour delivery window and gives the recipient the option to reschedule or redirect the shipment before delivery is attempted.

International shipments are subject to several surcharges beyond the base shipping rate. These include a security surcharge of $35 for high-risk destinations, a remote area delivery charge of $35, a non-standard delivery fee of $95 plus the applicable fuel surcharge, and an address correction fee of $15. Return shipment charges equal the outbound shipping cost for contracted customers, or 50% of that cost for non-contracted senders. Shipments to Northern Cyprus require two copies of a pro forma invoice for personal mail, and no drugs or controlled substances may be included in any consignment destined for that territory. International service is unavailable to Arab-majority destinations on Fridays.

Understanding tracking statuses

When you track a Yurtiçi Kargo parcel, different status messages appear as the shipment moves through the logistics network. These statuses are updated at each key stage of the journey, from collection to final delivery. Yurtiçi Kargo's native tracking system uses Turkish-language status codes. Major third-party tracking platforms normalize these to the following categories, which reflect the main stages a shipment passes through at any point during transit.